PetSmart is a large, clean store with a huge selection of products for many types of pets. The staff is consistently described as friendly, helpful, polite, and fantastic. Customers use services including dog training, grooming, and the Pet Hotel or Doggie Day Camp. Reviews highlight positive grooming experiences and exceptional care at the pet hotel, with staff showing great compassion. The store is well-stocked and offers the convenience of online shopping with in-store pickup. Based on the experiences shared, customers would definitely recommend PetSmart, particularly its grooming and boarding services.