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April 2024 by My A.
I ordered the item online and they canceled it with no reason. When I came to the shop to get it for my cat, it took them some time to realize that they messed up the price online and in reality. It was a scam to make people come to the store and buy it twice as much as they wanted.Instead of to pay 14.99 as online they placed an offer, at the store they told me 29.99 …. How is that possible????So I had to prove that online I paid 14.99 and showed my bank account transactions! Ridiculous service and scam!
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April 2024 by Bella Hinojosa
Good variety of products to choose from, and they always seem to be well stocked.
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April 2024 by Butterfly50607 Meela
Location is right next to Costco, store was very clean, however they did not have what in needed.It’s a smaller one than I expected.
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April 2024 by E Riv Riv
Bad bad bad service
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March 2024 by Asantha Dharmaratne
I recently picked up my 5-year-old puppy from your establishment (Long Beach Exchange location), and unfortunately, the experience turned into a distressing situation. Shortly after receiving my puppy from one of your staff members, she began to experience difficulty in breathing and started gasping for air. I had to intervene immediately, performing basic life-saving measures to clear her airways and enable her to breathe normally.What was particularly disheartening about this incident was the lack of attention and empathy displayed by the staff member in question. While the customers present were attentive and expressed genuine concern for the well-being of my pet, the staff member seemed entirely disinterested and more focused on financial transactions with other customers. Not only did she fail to offer assistance or inquire about the situation, but her apparent disregard for the distress my puppy was in is unacceptable.
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February 2024 by Ru. M.
Always great service and the store is very clean and organized.
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February 2024 by Kimberly Daisy
The suspeious worker's bring it to a new level of asking about backpacks when I go to school a couple of blocks away. They really need to chill a bit.
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February 2024 by Jacquelyn Smith
I love ❤️ the variety of dried treats for dogs.
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February 2024 by Harry Correa
Their customer service is very convenient
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January 2024 by Nawie Kim
They have everything about pets! Even insects!
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January 2024 by Angela Havik MIMS
Love this spot what I don't like is the inappropriate out loud conversations from staff in aisle.
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December 2023 by Adan macias
Had free Christmas photos for my pet
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December 2023 by Robert Galindo
Great selection of Purina Pro-Plan cat food.
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November 2023 by Michael Alva
Place and employees were great .clean and easy to get to and very comfortable and clean.
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August 2023 by Robert B.
Good store. Lots of the usual stuff. Carry's my brand of dog food. No political BS like Petcxx.