PetSmart is a large pet supply and services retailer that offers over 10,000 products for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, hamsters, and mice. Customers appreciate the wide selection available both in stores and online, with the option to shop online and pick up items within two hours. Many store locations provide services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption.
The staff at PetSmart are often described as genuine animal lovers who are friendly, professional, and knowledgeable. The store manager and employees, especially those involved with Cat Cove Rescue, are recognized for their care and dedication to animals. Customers praise the clean store environment and helpfulness of pet trainers, with one highlighting a trainer named Michael for making their dog obedient and well-behaved.
Shoppers enjoy browsing the pet areas, including dogs, cats, fish, birds, and small animals. They find the fish and bird sections peaceful and soothing. Some customers mention using the store for advice on lost pets or purchasing supplies like fish food, tank cleaning supplies, and decorations. The store's convenient location within the LB Exchange makes errands easier, and customers appreciate the layout, friendly staff, and the ability to pick up online orders quickly. Overall, PetSmart is valued for its variety, helpful service, and love for animals.
