Ralphs is a grocery store that offers a wide range of quality food and household products from popular brands. With early and late opening hours, it's convenient for quick item purchases. While some customers have had mixed experiences with the customer service, with some finding the staff unfriendly or unhelpful, others have reported positive interactions, particularly with friendly and helpful cashiers. The store is generally well-stocked, but some customers have noted the presence of security guards, which can be unsettling. Recently, the implementation of digital coupons has been a source of frustration for some shoppers, who feel they are being "ripped off" if they don't use them. Despite these issues, Ralphs remains a go-to grocery store for many, although some long-time customers have drifted away due to the changes in the store's culture and operations.