Spectrum Store in Long Beach, CA offers a range of services including broadband Internet, Mobile, and Cable TV. Customers can visit the store at 2310 Bellflower Blvd. to shop for new products, upgrade services, pick up or return equipment, and pay bills. The store is known for helpful staff who assist with setting up new phones and resolving service issues efficiently. Many customers appreciate the courteous, knowledgeable, and professional team, making visits pleasant and hassle-free. Parking outside is ample, and customers can avoid cash payments as the store does not accept cash. While wait times can occur, staff generally work to address customer needs, such as swapping routers or upgrading internet plans. Some customers have experienced minor inconveniences, like forgetting to replace certain equipment or waiting longer during busy hours, but staff often respond with friendliness and apologies. One customer saved a significant amount on internet service by upgrading to a faster plan, thanks to helpful advice from store personnel. Overall, Spectrum Store provides reliable customer service and a convenient location for managing Internet, mobile, and TV needs.
Marco Villalba helped me when my phone froze up he know his stuff that’s awesome man I appreciate
May 2024
Friendly staff and fast service if you have a reservation, walk ins are fairly quick as well during weekdays.
April 2024
Malana and Joanna were so helpful. They assisted on setting me and my daughter up with new phones. The transition was quick. Customer service was great. They do not accept cash. Parking outside was plenty