Victra is a Verizon Authorized Retailer in Long Beach, CA that strives to create the best possible experience. The store offers a full range of wireless devices, accessories, and device protection. Reviews highlight knowledgeable and dedicated consultants who provide great speed of service. Staff members are consistently described as kind, friendly, patient, professional, and eager to find solutions. They listen carefully to customer needs, offer great suggestions, and break down options clearly. Several reviews note that employees go above and beyond, remaining helpful and smiling even through extreme or time-consuming issues, sometimes working for many hours or beyond closing time to resolve problems. Consultants help with fixing phones, transferring data, installing screen protectors, upgrading service, and finding cheaper payment plans, often saving customers money. The overall experience makes daunting tasks feel easy, leading customers to highly recommend this location.
Sky did above and beyond to help to resolve my issue with phone upgrade. I really appreciate her time and desire to make sure Bday present for my son is ready on time!!! 👍
March 2026
Skye gave us excellent customer service. Very patient and fast. She provided all the discounts available.. thank you Skye your the best.. also she ran the store alone.
February 2026
Skye was Extremely helpful, friendly & knowledgeable. Great customer service & getting what I needed to fix my problem.
