Southland Credit Union is a top-performing financial institution founded in 1936, originally to serve Los Angeles County employees. With over $1 billion in assets, it offers a full spectrum of competitive products, convenience, and exceptional service to its member-owners. The service experience is what sets it apart, with a mission to treat people with exceptional service where people are worth more than money. Reviews consistently highlight the friendly, helpful, and knowledgeable staff across various branches. Customers report being warmly greeted and receiving patient, attentive service where staff listen to financial needs, answer all questions clearly, and provide valuable insights without pressure. Specific experiences include easy-to-understand processes for refinancing a car and opening accounts, with no push for unneeded products. For a mortgage, service is described as professional, knowledgeable, and fast, with staff working hard to expedite transactions. The Los Alamitos location is noted as very convenient with easy street parking, a big parking lot in the back, and good banking hours. Overall, customers feel valued, recommend the credit union highly, and express long-term loyalty due to the high standard of personalized, welcoming service that exceeds expectations.
Small local credit union. Friendly tellers. Offers many different account choices.
January 2026
Edward helped me with some account issues and was such a delight to work with!! I ended that call with laughter and a smile on my face all because he was so personable. He was able to sort everything out for me in less than 30 minutes— he was amazing.
October 2025
Everyone are always friendly, courteous and willing to assist. Pleasure being a member of this financial institution.
