LBS Financial Credit Union is a member-owned cooperative that has been recognized as the "Best Credit Union" in local reader polls for multiple years. It provides a wide range of financial services including savings, checking, loans, and investment services to members across numerous cities and counties in the region. Members consistently report excellent experiences, describing the service as friendly, professional, and going above and beyond. The staff, including tellers, loan officers, personal bankers, and security, are noted for being helpful, encouraging, and informative. Specific experiences highlight efficient processes for mortgages and auto loans, where teams provide great customer service, answer all questions, and help secure great rates. The overall environment is described as making members feel completely taken care of, special, and appreciated, with personal touches that enhance the experience. The consistent, positive service keeps members returning.
