-
February 2024 by Michael Gronovius
10 out of 5-stars! The staff is very knowledgeable and passionate about cycling. They give no-nonsense honest advice with pros and cons without trying to push a particular sale.My brother who lives abroad needed a new road bike. Colin gave good advice and possible upgrade options including what bike travel bag we should get. Chris did an awesome job with the fitting based on your preferences. Finally, a staff member (sorry forgot his name) helped us in getting the bike ready in the travel bag. 200% recommended!
-
February 2024 by Bill Mirbach
They packed a bike up for me. Best job of packing ever.
-
February 2024 by Chenglin Z.
Love this place! The staff members are very nice and friendly. They are fast and efficient. Every time I brought my kids' bikes in, they always could locate the problems quickly and fixed them. Highly recommended to everyone!
-
February 2024 by Rick Arnold
Colin S. was very friendly and super helpful with my peddle and clip-in needs.
-
February 2024 by Vishwanath Rajappa
Very professional, expert at bike analysis and they will recommend what's best to do on service etc
-
February 2024 by Sanaea Kakalia
Super reputable and knowledgable shop with fair prices and friendly attitudes!
-
January 2024 by T. Mallie B.
The Bicycle Outfitter is remarkably well-situated because if you are looking to bike on a more regular basis, Los Altos Hills has short punchy climbs where you can elevate your heart rate. You can buy a new bike or make certain that your current bike is a suitable fit and road ready. The bike mechanics at Bicycle Outfitter are knowledgeable and professional, and even conversant in other topics in addition to bikes. Increase your exercise and explore the South Bay knowing that your bike maintenance is in good hands. The important businesses in life become friends and family like The Bicycle Outfitter.
-
January 2024 by Ronald Goossens
Highly informed, friendly, good service.
-
January 2024 by T Mallie Brathwaite
Bicycle Outfitter is a great team for retail and service!
-
January 2024 by Nick Verzic
Amazing experience. I had no idea where to start with repairing my bike and they guided me through the fixing of it AND were super thorough with how they answered any further questions. The experience held by the manager and employees has ensured that I’ll be using them as my go-to bike shop from here on out.
-
December 2023 by Emmett Askew
The Bicycle Outfitter team did a great job helping me assemble my dream bike. Many thanks!
-
November 2023 by 游舒含
My favorite bike shop in bay area. Friendly and knowledgeable staffs always got my point in a minute. I’ve visited here many times for buying new accessories, adjusting my gears, building a new bike with new frame set etc. They’re so professional and helpful, thanks for always helping me!
-
October 2023 by L W
Really helpful folks here! I came here to get my shift gear issues resolved but they didn’t have the supplies for it. I did get a bike fitting and a new saddle from Chris and omg, my poor back thanks him. They have a lot of selections on bikes, a lot of accessories, and really knowledgeable.
-
September 2023 by Corey T.
I've done several century rides, several full Ironman races, many bike to work rides, and I can put together a bike. However, I just need a good bike fitting. Called about a partial bike fitting. The lady on the phone sounded rude, annoyed, and just had that old timer mentality vibe. Just wasn't welcoming or nice. Overall, felt she was unknowledgeable, so I am going somewhere else with my money, easy as that.
-
September 2023 by Eric McCrystal
One of my favorite stops on the peninsula. Great selection. Knowledgeable staff. Fully outfitted repair shop. We’ve gotta visit this shop often and keep them going always
