The Bicycle Outfitter has been committed to introducing customers to the sport of cycling for over 40 years. Whether a customer is a racer, weekend rider, or just looking for a bike for their child, the store aims to accommodate all riders of all types.
Customers have praised the exceptional service and selection at The Bicycle Outfitter. The knowledgeable staff, including Johnny, Hollister, Paul, David Miller, Chris, and Austin, have been helpful in locating specific parts, providing bike fitting and configuration services, and ensuring a smooth and enjoyable purchasing experience.
The service department at The Bicycle Outfitter is considered one of the best in the Bay Area. The staff is knowledgeable, diligent, and always available to make minor adjustments, even during busy times. Customers have expressed their trust in the mechanics and their intention to continue bringing their bikes to the store for repairs.
The Bicycle Outfitter's custom bike fitting and configuration services have been particularly appreciated by customers, who have noted the difference it makes in their riding experience. The store's commitment to customer service, including addressing delays and "sweetening" the experience, has also been highlighted.
Overall, The Bicycle Outfitter has earned a reputation for its exceptional service, knowledgeable staff, and commitment to providing a great cycling experience for customers of all types.
This is a great place and Johnny set me up with a great bike. We were in and out in under 20 minutes, including a test ride and the water bottle holder & kickstand installation
August 2026
Excellent team guided the right bicycle. Also offered the custom fitting.
June 2026
Exceptional customer service! I brought in my Trek checkpoint gravel bike which had a stripped bottle cage bolt. He actually fixed it while I waited for a very reasonable price. Oh my I will definitely be back!
