October 2023
I have power of attorney signed at this branch at this bank for an account at this bank. They would not allow me to deposit bonds into the account Incompetent and a waste of time.
February 2021
Went to the bank to make a wire transfer for an escrow payment. Staff there, including a manager, were unable and unwilling to help. Told me to come back some other day. What kind of bank is that that sends you away when you actually need them for a critical financial transaction?
August 2017
Varsha Shah was very helpful and provided great customer service. I asked to withdraw some cash and she was very discrete about it. I wish the Mountain View Castro branch would do the same, blurting out amounts isn't the best thing to do or the safest no matter what the amount is.
