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9AM - 5PM
495 S San Antonio Rd, Los Altos
Banks
“I’m a new customer, so I’m still getting familiar with Star One, but my experience so far has been great. Anita especially stood out. She was very friendly, patient, and made sure to accommodate all of my requests. She took the time to answer all my questions clearly and made the whole process feel easy and comfortable. Really appreciate the excellent customer service!”
“Remy and Christian are the best in the branch if you need anything ask them for help and they kindly help you. Remy is like an uncle figure to me and Christian is a good banker.”
10AM - 5PM
130 Main St, Los Altos
Banks
“Outstanding branch. I visited 3 times last week to take care of issues with my late mother's estate. Everyone who I worked with (Ain, Leena, Wendy and Zahra) are friendly, knowledgeable, professional, and efficient. Leena, the branch manager, jumped in to help when the issues were a bit complicated. She also personally helped me when Ain was busy with another customer. Based upon the great customer service by the entire staff, this branch is very well managed.
Update (12/8/2024): On Friday, I visited a 4th time to complete the issues with my mother's estate (after back office reviews completed). This time I worked with Wendy and Leena again, but also Diane, the only member of the team I had not worked with. LIke her co-workers, Diane was also very friendly, professional and efficient. I highly recommend this branch.”
8:30AM - 5PM
240 3rd St #100, Los Altos
Banks
“Joseph is great! He is welcoming, patient and knowledgeable. He is able to solve my account problems promptly and efficiently. It’s important to have the client feel confident on the device and knows some can always get professional support.”
9AM - 5PM
275 3rd St, Los Altos
Banks
“Open my checking account after being totally mistreated and harassed by incompetent tellers and managers at Bank of the West. This bank set me up instantly with my ATM card checking account temporary checks and I was finished and less than half an hour and my permanent checks arrived in 5 days. Thank you, America very professional”
“I have been banking with US BANK since the year 2000 and have received excellent service. I recently changed my banking branch to Los Altos and met with Sohrab Hojjat US BANK a Client Relationship Consultant which went above and beyond to help me set up a new business account. I highly recommend this branch to everyone looking to open up an account.”
9AM - 5PM
199 Main St, Los Altos
Banks
“I had received prompt and helpful service here.
However, the place smelled putrid like someone had an #2 accident, I'd never want to step foot in this facility again, but I can't blame the staff.”
“I banked with Bank of the West for five years and was always very pleased with the customer service support that I received at the different branch locations plus the variety of checking and savings accounts that they offer as well. Definitely recommend this bank!”
9AM - 4PM
227 S San Antonio Rd, Los Altos
Banks
“Staff at this branch has always been friendly, efficient and professional. I have been banking here for 30 years too. I am writing this rare review (for me) because the other reviews I see here about this branch are just so far away from what I have experienced, and also have seen service to other customers. I appreciate good service. I appreciate this branch. Thank you.”
Banks
Banks
Banks
Banks
“Cairen Roche is an exceptional representative of WaFd Bank. She is professional and friendly. Cairen completed our transactions in a timely matter and answered all our question's.”