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9AM - 5PM
495 S San Antonio Rd, Los Altos
Banks
“I’m a new customer, so I’m still getting familiar with Star One, but my experience so far has been great. Anita especially stood out. She was very friendly, patient, and made sure to accommodate all of my requests. She took the time to answer all my questions clearly and made the whole process feel easy and comfortable. Really appreciate the excellent customer service!”
10AM - 5PM
130 Main St, Los Altos
Banks
“Outstanding branch. I visited 3 times last week to take care of issues with my late mother's estate. Everyone who I worked with (Ain, Leena, Wendy and Zahra) are friendly, knowledgeable, professional, and efficient. Leena, the branch manager, jumped in to help when the issues were a bit complicated. She also personally helped me when Ain was busy with another customer. Based upon the great customer service by the entire staff, this branch is very well managed.
Update (12/8/2024): On Friday, I visited a 4th time to complete the issues with my mother's estate (after back office reviews completed). This time I worked with Wendy and Leena again, but also Diane, the only member of the team I had not worked with. LIke her co-workers, Diane was also very friendly, professional and efficient. I highly recommend this branch.”
“This place should have many more positive reviews, but this is a massive security risk as people will therefore assume the reviewer has an account here. I do not have an account, but I have referred numerous clients and all are satisfied with their service.”
“This bank is THE bank to be with in times of need. I am a long time resident of San Mateo, and own a small business. And this bank was able to help me during the Pandemic. They went above and beyond. They stopped at nothing to help me. And now, I can help my clients during these difficult times. They are also located in San Mateo. Thank you Heritage Bank. I will always be grateful.”
9:00 AM - 5:00 PM
100 MAIN ST , LOS ALTOS
Banks
“Made an appt in the morning, got an appt in the afternoon with Moshie Talebi to open a joint checking acct for my daughter. Totally impressed with the service. I did not expect that level of service. Totally surprise. Thank you Moshie. She explained all the options available, set up the acct, get the checks printed, get the online acct setup on the phone, PIN set for the ATM debit card. Even better, everything completed in 31 mins. Thank you! Moshie...”
“I banked with Bank of the West for five years and was always very pleased with the customer service support that I received at the different branch locations plus the variety of checking and savings accounts that they offer as well. Definitely recommend this bank!”
Open 24 hours
130 Main St, Los Altos
Banks
“Received very professional service from Personal Wealth Management Investment manager (Angela Lau) on 4/12/2019. I have no appt with her, I stopped by the branch to ask couple questions. Honestly, I did not expect I will have the entire answer at the first stop. To my surprise, Angela is totally professional and friendly. She listened to my question *patiently* and answered all of my questions within 5 minutes. BIG thank you to Angela”
“Joseph is great! He is welcoming, patient and knowledgeable. He is able to solve my account problems promptly and efficiently. It’s important to have the client feel confident on the device and knows some can always get professional support.”
“We have been banking with Comerica at their Los Altos branch for many years. We have both our personal and business accounts here. We appreciate the time they take to solve problems. We always get a friendly smile from the tellers, and the manager has been able to be creative with solutions to our banking needs. We recommend this bank to our clients and friends.”
9AM - 5PM
100 Main St, Los Altos
Banks
“Remy and Christian are the best in the branch if you need anything ask them for help and they kindly help you. Remy is like an uncle figure to me and Christian is a good banker.”
Open 24 hours
300 Main St, Los Altos
Banks
“Last week, I have the opportunity to work with banker Sohrab Hojjat Client Relationship Consultant NMLS 1668395 at the Mountain View Grant Road branch. Sohrab normally worked at the Los Altos Downtown branch, for that day, he was at the Mt View branch. I need someone to help me to argument my old account (checking acct from Bay View Bank to US Bank) Sohrab spent 20 mins on the phone to get proper advice from tech support since he couldn't do it online for me, he then promised me to open up a ticket to see whether it can be done To my surprise, everyone is done as promised Thanks Sohrab for your excellent support and time, thanks US Bank”
9AM - 5PM
300 Main St, Los Altos
Banks
“I have been banking with US BANK since the year 2000 and have received excellent service. I recently changed my banking branch to Los Altos and met with Sohrab Hojjat US BANK a Client Relationship Consultant which went above and beyond to help me set up a new business account. I highly recommend this branch to everyone looking to open up an account.”
9AM - 5PM
199 Main St, Los Altos
Banks
“I had received prompt and helpful service here.
However, the place smelled putrid like someone had an #2 accident, I'd never want to step foot in this facility again, but I can't blame the staff.”
9AM - 5PM
275 3rd St, Los Altos
Banks
“Open my checking account after being totally mistreated and harassed by incompetent tellers and managers at Bank of the West. This bank set me up instantly with my ATM card checking account temporary checks and I was finished and less than half an hour and my permanent checks arrived in 5 days. Thank you, America very professional”
Open 24 hours
227 S San Antonio Rd, Los Altos
Banks
Open 24 hours
227 S San Antonio Rd, Los Altos
Banks
9AM - 4PM
227 S San Antonio Rd, Los Altos
Banks
“Staff at this branch has always been friendly, efficient and professional. I have been banking here for 30 years too. I am writing this rare review (for me) because the other reviews I see here about this branch are just so far away from what I have experienced, and also have seen service to other customers. I appreciate good service. I appreciate this branch. Thank you.”
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“Cairen Roche is an exceptional representative of WaFd Bank. She is professional and friendly. Cairen completed our transactions in a timely matter and answered all our question's.”