Boost Mobile receives mixed reviews about the company but positive feedback for specific stores and staff. The store on Venice Blvd is described as excellent and helpful. Employees are noted for being brilliant, helpful, extremely sweet, polite, and professional, providing close attention to detail and excellent customer service. However, reviews indicate Boost Mobile as a company is slipping badly, with policies criticized for not offering free phone upgrades like other carriers, leading some customers to plan to switch. Service experiences can vary greatly by location.
The lady named Rose made me feel welcomed and helped me find exactly what I was looking for ! I do recommend this place
July 2025
Great service! Looks like a family owned franchise, but they are very knowledgeable!
January 2024
Cynthia was very helpful and extremely sweet to my cellular experience I appreciate the service and close attention to detail she was able to provide. Thanks Cynthia
