Lees Gold and Diamond Import Inc. is a long-standing business known for its excellent customer service and high-quality gold jewelry. Customers appreciate the consistency of their stock and the accuracy of their catalog, which provides useful information on the weight of items. Many clients have worked with the company for years, with some as long as 20 years, and have purchased millions of dollars worth of gold, highlighting their trust and satisfaction. The business offers a variety of nice pieces, especially 14k gold items, which often do not require polishing or additional service before delivery to customers. The company makes efforts to keep their stock levels adequate, sending stock notifications via email to help customers place orders efficiently. Their showroom can be busy, so customers are advised to place orders online or contact them in advance for faster service. Despite these positives, some customers have expressed concerns about return policies and procedures. For example, returns require the original packaging, and additional charges may apply if the original receipt is not presented or if paying by card. These policies have led some customers to decide not to do further business with them. Overall, Lees Gold is recognized for its reliable quality and service, especially suited for those purchasing jewelry for online sales or personal use, but shoppers should be aware of their specific return policies before purchasing.
Been working with them for 10 years. Great customer service great quality 14k gold items. Catalog is very useful accurate approximate weights of their items..
September 2023
Well established 14k jewelry wholesaler in the DTLA jewelry district. Reliable service and good prices.
October 2022
Proud customer for over 20 years. I've purchased millions worth of gold from here. Excellent quality. Sometimes products are out of stock but they tend to restock quick.
