Extra Space Storage on 5555 S Western Ave in Los Angeles offers a large selection of storage units with features including electronic gate access, a manager living on site, exceptional security, a covered loading bay, and lifts. The facility is known for its professionalism, cleanliness, and commitment to exceptional customer service. Reviews highlight great, helpful, and knowledgeable staff who provide seamless service and go above and beyond to assist customers. The location is noted as safe. While the service receives consistent praise, some note a desire for more accessibility options, as navigating stairs can be difficult. Overall, customers report satisfactory and excellent service, with many emphasizing friendly, professional, and kind interactions that make the process easy and hassle-free.
My sister had had a storage here for a long time. An they have been very helpful. When I hurt my finger in the elevator the lady gave me bandages and alcohol wipes to clean it
September 2025
Very very good service and professional services 👏 👍
September 2025
Great customer service and the location is safe. Rae is very knowledgeable and makes every process seemless 10/10 👍🏾
