Extra Space Storage on 5555 S Western Ave in Los Angeles offers a large selection of storage units with features including electronic gate access, a manager living on site, exceptional security, a covered loading bay, and lifts. The facility is known for its professionalism, cleanliness, and commitment to exceptional customer service. Reviews highlight great, helpful, and knowledgeable staff who provide seamless service and go above and beyond to assist customers. The location is noted as safe. While the service receives consistent praise, some note a desire for more accessibility options, as navigating stairs can be difficult. Overall, customers report satisfactory and excellent service, with many emphasizing friendly, professional, and kind interactions that make the process easy and hassle-free.
Appreciate the accommodation and hospitality and diligent service provided Nita and Naomi were very energetic and supportive
June 2026
Been using extra storage for years now and this location is no different. Great service great people just got my storage unit and was in the office for five minutes annnnnnnnnndd I gotta deal!
June 2026
We she call me her tone of her voice and the way she spoke to me was with excellent customer service.I appreciate that, And she\nAlso asked me that I need any further service and I told her no, i\nDo appreciate great customer service.And yes, she did yield that to me this morning.Thank you.
