Hertz / Lyft Express Drive

Hertz, Car Rental
Hours: Hertz / Lyft Express Drive is a location that receives generally positive feedback from customers. Many appreciate the friendly and supportive staff, including employees like Sal, Luis, Jack, and David, who go above and beyond to help customers with their rental needs. Customers often mention that the service is excellent, with staff explaining details thoroughly and making efforts to ensure a smooth experience. For example, one customer was impressed by how Luis showed them all available vehicle options, including a brand new electric Subaru, and took the time to explain how the features worked, making their rental experience both easy and informative. While some reviews note longer wait times, customers acknowledge that certain staff members, especially David, provide outstanding service and support that greatly enhances the experience. A tip repeatedly mentioned is to bring a backup card, as the card machines can sometimes be problematic. Overall, despite some low reviews, many customers feel that the staff’s dedication and helpfulness shine through, making Hertz / Lyft Express Drive a place with supportive employees who strive to meet customer needs and improve their rental experience.

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1. Los Angeles, California