Hertz Car Rental - Los Angeles - Los Angeles International Airport (LAX) offers a wide range of rental vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers can conveniently book online or through the free Hertz app. The rental experience at this location is generally satisfactory, with a smooth check-in and return process. The shuttle service to and from the rental center runs frequently, with shuttles arriving approximately every 5 minutes. In some cases, customers may be upgraded to a different vehicle than the one they originally reserved, such as a small SUV. The rental cars are often new and well-maintained, with features like Apple CarPlay. While the majority of the rental experience is positive, there have been a few minor issues reported. Some customers have encountered less friendly staff, and in a few instances, the reserved vehicle was not available, requiring a smaller car to be provided. Additionally, a customer mentioned that the brakes on a Tahoe rental felt unresponsive, making city driving challenging. Overall, Hertz Car Rental - Los Angeles - Los Angeles International Airport (LAX) provides a satisfactory rental experience, with a convenient shuttle service, a smooth check-in and return process, and a wide selection of well-maintained vehicles to choose from.
Count your inventory before you book everyone with a car. Flew in on Friday night, no system, no cars, can’t pick them up. “If we have a car we are more than happy to give it to you” There’s 100 people waiting in the line…..
October 2025
They didn't have the rental car that my friend had originally reserved. They gave him a smaller car. And then at the rental car return, there is no place for the person waiting for you to park.
October 2025
It hasn't been ideal, but the experience is more than passable.
