Mac Enthusiasts is a business established in 1993, specializing in Mac rentals, out-of-warranty repairs, upgrades, and used Mac sales. The team is consistently described as excellent, honest, courteous, knowledgeable, super nice, easy to deal with, and very responsive. They pride themselves on providing customized solutions and building strong relationships with customers. Reviews highlight their honest advice, such as suggesting a customer contact Apple directly when it was the best solution. They are noted for clear communication and a willingness to help in any way they can. One customer reported the team was super fast and able to diagnose a computer issue without erasing information, unlike another store. Their service goes above and beyond, as shown when they spent significant time troubleshooting a rental equipment compatibility issue and then offered a compatible laptop at no extra cost. They also demonstrated flexibility by extending a rental contract without new charges when a project took longer than planned. Customers find great value in their Mac rentals, with reasonable rates and reliable service in a pinch. The overall experience is one of a technical oasis where the staff is always willing to help.
I wish I knew about them sooner!!! Palisades fire victim, and MacE helped me with temporary and also longer term work and personal laptops and desktops. They had the high-end models that I needed. Fantastic customer service, and the units performed. I will be a return customer, but hopefully not due to fires.
December 2025
Brought back to life (again) my 2012 MacBook Pro in less than a day. Mario’s customer service went above and beyond.
May 2025
My laptop was overheating due to an issue with the main board. MacEnthusiasts diagnosed the problem, cleaned the fan, and fixed everything quickly. Great service and very professional — highly recommend!
