Metro by T-Mobile provides prepaid plans and phones with friendly, determined customer service. Staff members are described as kind, helpful, polite, and awesome, offering their undivided attention. They walk customers through processes step by step, making things easy and simple to understand. Employees are noted for being patient, listening carefully, and not giving up on solving problems, even when other locations could not. The team helps customers get the best deals on phones from brands like Apple and Samsung. The service is consistently praised as amazing, with many customers stating they would never go anywhere else and highly recommend the store for its great customer service.
Came in today for a basic phone and representative Pablo helped me pick out a better phone with better camera quality. Exactly what I was looking for. Also explained all the functions that the phone has and showed me how to navigate through the phone. Thank you so much Pablo really recommend this store ?
July 2024
Came to ask for help with my phone and this kind person helped me the best way possible he tried and tried and didn't give up I had went to other locations and nobody could figure out what was wrong with it but he was determined thank you Chris for your help?
July 2024
Hello came here to get a phone went to other locations and they didn’t even acknowledge me and as soon as I walked in this young nice guy helped me so fast made it super easy and simple for me to understand would never go anywhere else thank you Christopher for helping me??⭐️
