Ontrack Asset Management is a property management company used by HOAs and condo buildings for many years. Reviews describe the company as adequate, great, professional, and positive. The service received is consistently noted as very professional, with requests handled very expeditiously. The value received for the cost is considered phenomenal. A specific portfolio manager is frequently highlighted as an invaluable asset to these communities. He is described as always available for help and emergencies, very approachable, and personal in his dealings. He is knowledgeable, attentive, experienced, responsive, proactive, patient, kind, courteous, caring, helpful, and sincere. He demonstrates honesty and a professional demeanor, looking for the most efficient and cost-effective solutions. He can be counted on and has gone above and beyond the call of duty. The company's supportive staff and contractors, specifically mentioned as PJKB LLC, are also noted as good. Their work on both major and minor jobs is completed in a timely, high-quality, and fairly priced manner. The manager has great resources and vendors. Multiple board members and HOA members are pleased and highly recommend Ontrack Asset Management to other communities.
We use Ontrack Asset Management for our condo building and they are great! I am on the board and work with Arbi on a regular basis. He is always helpful and you can find him in an emergency. Also the contractor they use - Pjkb LLC is good as well. Don't hesitate to use this company if you're looking for a management company!
May 2023
As a Board Member of our HOA, I appreciate working with Arbi Amirkanian, our Portfolio Manager at Ontrack. Arbi is well- experienced in property management. I appreciate his constant honesty, his professional demeanor and courteous assistance as well as that of Ontrack's supportive staff.
March 2022
Arbi with Ontrack Asset Management has been a great help in finding, scheduling and communicating vendors for 901 Hancock Ave. He's been very communicative and has helped me resolve building issues as the Property Manager. He has a great team of vendors that he and I now trust. Thank you Arbi and Ontrack!
