January 2025
They're very professional (and courteous), but don't count on being able to access them by phone. I've not been able to for several years. NOTE: They weren't accepting applications last month, but now (January, 2025) they are ONCE again. And, they've ONCE AGAIN redone their application form!!
March 2024
Diana Martinez Alvarez is an amazing worker. Her dedication and professionalism with my experience was great. I appreciate her and also appreciate the person who gave her the opportunity to provide assistance to others.
March 2024
ADVISE:Do not argue with the people at the window. If they tell you they need a document just provide it. They are here to make sure your application gets approved. If you refuse they will still take your application and it will not get approved. And you will be upset and have to reapply and do the whole process over again.