Public Storage in Los Angeles offers convenient, no-cost online reservations and a variety of storage options to meet different needs. Customers appreciate the friendly and attentive service provided by staff, especially the manager, Ercan, who is consistently described as helpful, positive, and hardworking. Ercan goes above and beyond to assist customers, maintaining a clean and well-run facility. The location is praised for its cleanliness and efficient operation, although some mention that the floors on upper levels are slippery due to recent painting without grip sand, raising safety concerns. Access hours are from 6am to 6pm, with some wishing for later hours until 10pm. Customers highlight the friendly staff, steady service, and the personal attention they receive. Despite some criticisms about corporate restrictions and work not being completed, many have used this facility for years and find the staff, especially Ercan, to be exceptional assets. Overall, the location is well-maintained, friendly, and customer-focused.
I had an excellent moving experience with the staff showing me my unit and helping me with the paperwork. She was very polite and knowledgeable
May 2026
I left a one-star review based on some negative experiences I had but wow management really rectified everything and were really sweet about it. Can't thank them enough for their help
May 2026
Nice storage building, Gabriel at the front desk was also nice.
