Smart & Final Extra! is a warehouse grocery store that offers great savings on a wide range of products, including groceries, supplies, produce, fresh meat, frozen foods, dairy, and deli items. The store caters to households, businesses, non-profits, and community groups, providing convenient and quick delivery options through their website. Customers generally have a positive experience at Smart & Final Extra!, praising the store's selection of fresh fruits and breads, as well as the clean and fresh air in the store. The staff is often described as kind and helpful, with one customer even expressing a fondness for a particular employee named Elmer. However, there have been some concerns raised about the store's operations. Some customers have reported long lines and a lack of self-checkout options, suggesting a need for more open registers. Additionally, one customer had an unsatisfactory experience with the packaging of a premium Angus beef product, which they felt was intentionally misleading and deceptive, leading to a significant portion of the product being inedible fat. The customer has respectfully requested that Smart & Final Extra! address this issue and improve their meat packaging practices to ensure that customers receive the full value they expect. Overall, Smart & Final Extra! appears to be a popular and well-regarded grocery store, offering a wide range of products and generally good customer service, but with some room for improvement in terms of operational efficiency and quality control.
