The Row is a beautiful store with stunning minimalist architecture and decor. Customers report a lovely and wonderful experience, with staff who are incredibly friendly, kind, respectful, and patient. Visitors are given a warm welcome and feel treated with genuine smiles, never rushed. The shopping experience feels unique and exclusive. The bags are very pretty, and the overall service is highly recommended, making for a memorable visit.
Amazing staff ! Professional and helpful . I had amazing experience here and got amazing item 💕
October 2024
I had such a lovely experience when I stopped by The Row last week. The store was about to shut for the day, so I didn't think they'd let me in, but they let me have a quick squiz and even took the time to chat with me and compliment my shirt. I look forward to coming back when I have more time to browse.
May 2024
Love The Row. Lovely boutique, unwelcoming, unengaging, dismissive staff will hurt your sales and client loyalty in the long run. I went in to buy a bag and was so put off I ended up buying it online elsewhere.