-
January 2024 by Mark Greenberg
The staff is great! Very welcoming and helpful.
-
December 2023 by k b
returning amazon package was very fast and employees are very nice
-
November 2023 by Jordan Langro
Quick and easy service. Friendly staff. No issues
-
June 2023 by Melissa Harrell
I am editing my previous review because after the store had blocked our calls they did eventually call us and located the package. They need some serious customer service education. From one UPS store to another- I cannot imagine treated my customers the way you treated us. Do appreciate the minimal effort in retrieving the package for my customer.
-
January 2023 by ZOE Skincare USA
Update your holiday hours, so costumers don't have to drive to your store only to find a 'We are closed on Monday ' note on the door.
-
July 2022 by J T.
Just brought in three large heavy boxes at the end of the day and received very friendly service and they helped me figure out the most affordable method of shipping. A very good experience!
-
July 2022 by T M.
I have been coming to this location forever. I have read and heard of the bad customer service, but have yet to experience. Well..until today, it seems to me they absolutely hate their job, did not even say "Hello" or "Can I help you?." I felt like I was inconveniencing her by just entering the store. The reviews are not wrong. Maybe it is the same person, but if you are the manager reading this, please train your employees with just a little customer service. A smile would have gone a long way.
-
May 2022 by Jan André Blackburn
I don’t ever want to go back to this store. Ever... Same lady is always giving me trouble to return. Last time it all needed to be in same box? This time the QR code didn’t work - and wanted to charge me $1.75 to print THEIR OWN LABEL - A PIECE OF PAPER. Nah. They go out of their way to make it a bad and difficult experience. FAIL.
-
March 2022 by Sandra A.
Stopped by to have a document notarized and mailed; staff was friendly and the service was swift. Would recommend.
-
February 2022 by Paul (Payam) Moradian
I took a passport photo there and it almost got rejected by the passport office. They lack training to take proper passport photos.
-
February 2022 by Ghazal R.
The staff is so friendly!!! Only downside is the parking is an issue during rush hour/peak times.
-
February 2022 by Tia A.
The worse UPS store and customer service ever!! The short stalky Hispanic girl was really rude! I've been going there for 7 years because it's very close to my place and everyone working there always look like they hate their job! Most of them look very dopey and grumpy! Today my husband asked me to drop off Amazon return and the box was little bit open and the short lady was yelling at me "next time close to box ok! " you have to tape it!" I guess because most of the time my husband did Amazon return he never close the package and this time is bigger box I returned for him and and you not supposed to return it unsealed. But this lady was very grumpy that she had to seal it for me. My point is she didn't have to be rude like that to me in the front of other customers! I know you hated your job there but atleast you got a job!! I would never go back to this UPS ever again! UPS.. you need to train your workers at this store to smile and be friendly to customer!
-
September 2021 by Nicholas Sappington
This is my local branch. They're awesome. They make sure no one is waiting too long here
-
September 2021 by Rati Tripathi
No complaints.
-
August 2021 by David N.
Talk about efficient! I walk into this store and get almost instant service. Never spent more than a few minutes here. And that's the way I like it.