The UPS Store #5283 in Los Angeles is known for its helpful and friendly staff, providing a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the team’s consistent top-tier service and cultural awareness, especially noting employees like Thanya, who keeps returns organized with patience and care. Many reviews highlight the welcoming attitude of staff members such as Nancy, who greets customers warmly and offers excellent customer service, making visitors feel valued and appreciated. The store’s management team, including Nancy and other team members, is praised for their friendliness and efficiency, creating a positive environment for diverse clientele. Despite some challenges with parking and a few negative experiences regarding customer service and call handling, most customers remain loyal and satisfied, emphasizing the helpfulness and professionalism of the staff. The store, locally owned and operated, strives to assist customers with their needs, making it a preferred choice in the neighborhood. Overall, the store’s dedicated team and welcoming atmosphere make it a trusted destination for shipping, mailing, and document services.
They’re helpful and efficient. Parking is hard for this location but once we’re in the door the staff is very good.
March 2026
The kind of place with friendly people who you'd miss if you moved away! If I could give 100 stars I would (and did you know they have a notary, too? ;)
December 2025
The ups store is clean. That being said, customer service is not the best. The lady with blonde hair was very rude and never acknowledged me. When I approached her and requested for assistance, she brushed me off. Eventually, she did assist but the customer service experience was not it.
