The United States Postal Service at 7610 Beverly Blvd is a retail location offering walk-in passport services. Reviews highlight excellent, professional, and kind customer service from the staff, who are described as patient, helpful, efficient, and well-experienced in procedures. The location itself has a nice big lobby and a nice parking lot, situated next to the Grove and Pan Pacific Park. Customers report positive experiences specifically with passport applications and resolving delivery issues, noting the employees know how to deal with different requests. The USPS is committed to providing reliable mail and package delivery.
This location is a pain to get in and out of unless you're on the major street. There are never enough reps at the windows. Kimberly the customer service rep is less than helpful, to the point of frustration.
August 2025
The WORST! Do not go here. They returned my package for no reason after I had told them I was only sending one. So rude! Horrible service! They only have one employee assisting customers the others are just there talking and not helping. Avoiding going here at any cost
August 2025
If you’re transgender and looking to get a passport, please avoid this location at all costs. I took my partner here with all of her updated documents and the passport agent kept calling her a man and would not take her documents even though they were all correct. The post office on S Alfred St. is much more kind and... read full comment
