The United States Postal Service at 5472 Crenshaw Blvd provides a range of services, including mail delivery, package handling, and walk-in passport processing. The location is known for its fast and efficient mail delivery, with packages often moving quickly from the station to the home, impressing customers with its reliability. The staff's customer service varies; some customers report friendly and helpful employees, especially in the passport area, where staff members are described as nice, smiling, and efficient, making the process quick and pleasant. However, there are also reports of unhelpful or rude staff members, with at least one customer experiencing attitude and disrespect from a front counter employee. Additionally, the business has faced issues with accessibility, as chains and signs sometimes block the entrance, directing customers elsewhere, which can be inconvenient, especially for elders and those expecting to pick up packages. Overall, the USPS location is appreciated for its quick deliveries and good passport service, though experiences with staff behavior and accessibility can vary. The facility continues to serve as a vital point for mail and package delivery for the local community, managing a large volume of mail and offering essential services.
Rude customer service doesn’t want to help at all ghetto usps Ever the workers look mad and are mad rude needs better training
May 2024
It’s pointless making passport appointments when waiting in line is a MUST. Just be there early enough and expect a minimum 2hr wait prior to travel seasons.
March 2024
Decent service. Passport photos aren't available...the camera was stolen from what one of the ladies there told me.
