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March 2024 by LongHorn EContracting
The worst customer service, the lady that works on the middle of window is one of the rude ppl in there and I don't give a name because they don't even have there logo name on there costumes, this ppl are so unrespectful with seniors ppl, they waste your time and the place is not even clean or organized they really need a good manager in this place you could feel the bad vibes that this ppl carried and the place looks like a funeral,dark,empty and dirty.Don't recommend it to no one onces I'm done with my agreement I will be going to a ups location hopefully they serve there clients better.
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March 2024 by Raquel Johnson
Decent service. Passport photos aren't available...the camera was stolen from what one of the ladies there told me.
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February 2024 by Auntie Queen
DOES USPS EVER READ THESE REVIEWS???Anyway, 3 nice staff members (Ms Toni is definitely one of them) BUT sometimes, they don't open the lobby at 6am like they're supposed to. I arrived there at 5:57am this morning and waited til 6:21am and they STILL weren't open. I had to leave, because I got things to do. Please do better, yall and TRY to smile when servicing people?
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January 2024 by Alex Ro
My appointment was for 10:00am for the passport, but I had to wait more than hour because manager was late
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December 2023 by Max Liebl
This post office has been closed since August due to flooding. However, the USPS website still let me make a passport appointment for my family for this location despite it being closed. When I went to my appointment this morning, there was a sign on the door saying to go to the post office at 1515 W. Vernon Ave. so we went there but were told that they were no longer doing passport services there. We were then directed to go to the post office at 7101 S. Central Ave. where our appointment was not honored and we had to wait in the walk-in line. We got in line at 10:40AM and were were the last walk-ins allowed and got done at 2PM. We were told that many people have had the same problem as us. Supposedly this location will be open again in 3 weeks but I would be very cautious about making a future appointment here.
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December 2023 by Brian “Kvng Tezjork” Jr
Worst post office ever. Ghetto and always dirty there rude like they don’t want to be there. Been missing mail for the past 6 years and nothing has changed. Can’t even reach them by phone. Missing my mail again imma report that y’all stealing my mail .
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November 2023 by Agee-Agee AFH
This office should be closed service is awful. The people here clearly are not happy I don’t understand why every time I come here lines are long counter service people are rude and unfriendly people I go out of the way to another office where I get serviced and appreciate this office needs a complete overhaul starting with management on down because I can’t believe they are allowed to service people as they do and get away with it terrible service here
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October 2023 by Lynne O'Sweeney
The POST OFFICE AT 57th and Crenshaw THE EMPLOYEES STEAL ATM AND CREDIT CARDS THE NEW WAVE OF HISPANIC WORKERS ARE IDENTITY THIEFS. I had to get a P.O. BOX in another area just to get my mail safely. I have never received two atm cards and an insurance check also a credit card. I had to cancel them all and have them reissued to a P.O. Box
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October 2023 by Letitia Wright
Made a passport appointment at this location weeks ago. My gut was telling me to go by there and see if it actually is a post office with the passport services. Sure enough, I pull up and the door is locked directing you to a post office on Vernon. So I drive there and it's a walk up window and you don't need an appointment, the woman at the window, Toni, was delightful and friendly and made the process easy and smooth. Skip going to Julian Dixon and just go straight to the Vernon address, you'll be happy that you did.
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October 2023 by Rubi's Journey
The lady was really nice helping with the passport application, everything was going well, I got my passport, my cards and my documents back, BUT my baby's passport never arrived, it's been 5 months since my applications were accepted, I payed express expidite and nothing. I've tried calling to do another appointment to see what we can do about it and it just won't happened, call gets disconnected or doesn't give the option. I'm so sad, because I lost a trip because Ive been waiting for the passport to arrive.
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October 2023 by thehoneycomb coil
I usually get great service here. Today I pull up and there are literally chains on the door and a sign directing customers to a post office over 2 miles away. Inconsiderate to the elders in the area and inconvenient to guests trying to pick up packages as the notice left on my directed me to this specific office.
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August 2023 by Elizabeth Gonzalez
horrible customer service, I have an appointment for passport today at 3:15 and the clerk said the person in charge was not there..”to come back.. “FYI passport is only by appointment take about a month. office supposedly close at 3:30 but the agent said they close at 3
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August 2023 by Emma T.
We had an excellent service for passport today. The lady who helped us, Tony, was very nice, smiling and efficient. She did an excellent job with our kid. Everything was very fast. It was a pleasure to come!
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July 2023 by T HILL
Had a passport appointment on 7/26/2023 only to get there to find out the one and only person that can do it called in sick.
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June 2023 by Anita Williams
The clerks are rude and unprofessional. I waited 30 minutes before I found out their photo machine didn't work. The passport clerk took a lunch without informing the people waiting.for service. I waited on line for 2 hours got to the window and the clerk said it had to be black ink only and I had to do another form. My form was completed in black ink, after that I left, because I could not trust the clerk to process my application in a timely manner.