Xfinity Store by Comcast Branded Partner
Internet Service Providers
Hours:
1451 West Pacheco Boulevard Ste C, Los Banos CA 93635
Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store by Comcast Branded Partner receives positive feedback for its friendly and efficient customer service. Customers appreciate the knowledge and professionalism of staff members, with some mentioning specific employees who provided helpful explanations and personalized assistance, including service in Spanish. The store is praised for quick service, especially during cancellations or billing issues, with some customers noting they were in and out in less than five minutes. The store's team is seen as supportive and capable of turning a negative experience into a positive one, with managers and staff resolving problems promptly and even lowering bills when needed. However, there are some concerns about the wait times, as one customer observed many customers waiting despite multiple employees being present, and suggested that self-serve kiosks could improve efficiency. Overall, the store is known for great customer service, fast internet with no outages reported, and staff who go out of their way to assist customers effectively.
Most Recent Reviews
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July 2026
My mom and I were helped by Pepe today in the process of paying our internet bill and purchasing a new phone. He was very helpful, fun and attentive. He took his time answering all of our questions. Thank you Pepe!
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June 2026
Setting up the account and picking up the equipment was easy! Don't know the name of the associate that helped me, but she was wonderful, pleasant and had great customer service! She answered all my questions and was knowledgeable.
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March 2025
I’m moving and I don’t need Xfinity Home Internet anymore. I walked in here to cancel service and Kimberly made the service cancelation process quick & easy. In and out of there in less than 5 minutes. Xfinity home internet was fast. Never had outages in 6 years I had the service. Very satisfied with the Xfinity service.
More Comments(38)
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Los Banos, California
