Safeway Pharmacy at 470 N Santa Cruz Ave in Los Gatos offers a wide range of professional and friendly pharmacy services. The staff is known for being helpful, efficient, and knowledgeable. They promptly notify customers when prescriptions are ready and follow up with prescribers to ensure accuracy. Many customers appreciate that the pharmacy gets prescriptions filled quickly and that lines are usually minimal, providing a more personal and less chaotic experience compared to larger pharmacies. The staff also remembers regular customers and greets them by name, adding a welcoming touch. The pharmacy provides various services, including flu shots, shingles vaccines, back-to-school vaccines, and safe drug disposal. They accept most insurance plans and can assist with prescriptions for pets and COVID-19 test kits. The pharmacists go above and beyond, helping with difficult situations such as contacting doctors for refills or billing issues, and even offering free N95 masks. Customers have praised the pharmacy for its helpfulness and quick service, often noting that it surpasses larger chain pharmacies in expertise and customer care. One customer shared a challenging experience at the store’s self-checkout, highlighting the staff’s professionalism despite the situation. Overall, Safeway Pharmacy in Los Gatos is known for its friendly, efficient service, knowledgeable staff, and convenient offerings, making it a trusted choice for prescription needs and health services.
Safeway is wonderful. They have been so helpful and have worked very hard to ensure I have my medication on time and even very hard to find ones!!!! Bravo Safeway!!!!
February 2023
Pharmacist helpful, follows up with prescribers; accurate notices: When they say it’s ready it’s ready! Minimal lines; more personal experience.
May 2021
Carolyn in the pharmacy had a very difficult customer in front of me and took a long time she was extremely professional and polite even though it took a very long time to take care of this customer I was amazed at her professionalism safely as lucky to have an employee like Carolyn in the pharmacy
