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9:00 AM - 5:00 PM
1045 Los Osos Valley Rd, Baywood-Los Osos
Banks
“After the passing of my mother I've had to deal with her legal documents. As the Trustee of my parents Trust it has been very complicated and at times confusing. The bank personnel have been exceptional in helping sorting, organizing, and in changing and consolidating accounts. I can't applaud them enough for their help, especially the Los Osos branch assistant vice-president, Rikki Riley. Thank you most heartedly.”
“Service is always excellent. Staff makes a point of minimizing your wait. Makala Begin stands out in her professionalism. She's always pleasant, with a positive attitude. Last week I was in line when I witnessed an irate customer unfairly chastised Ms. Begin for what the customer perceived as an "inane" banking policy. He yelped that he was a businessman, that he would never run his business as you run ours, as though Ms. Begin was management, responsible for setting policy. What stood out was Ms. Begin's professionalism throughout. She was not critical. At the same time, I was becoming uncomfortable with the customer's attack. Ms. Begin should be recognized for her restraint and for calming the storm. He eventually left muttering. If I were the clerk, I doubt if I would have had the strength not to return the vitriol. She's a keeper!”
“I have accounts at all the banks located in los Osos. Chase by far is the easiest and most pleasant to deal with. There has been a few times when I've had some questionable charges on my account and April, the manager, went above and beyond to make sure I got my account taken care of! Every time I walk in there I am met with smiles from all staff. Bob helped me set up my Ira account. Ricky has helped me open many accounts over the years. I couldn't ask for a better environment! Thank you to all the staff in los Osos!”
9:30 AM - 4:00 PM
730 Quintana Rd, Morro Bay
Banks
“Just went in for a quick cash withdrawal and the person that helped me was nice and seemed to know what she was doing. Sometimes you go to big companies and the employees seem to look at customers like they are just one more thing to deal with but that wasn't the case here so that is refreshing.”
“Just went in for a quick cash withdrawal and the person that helped me was nice and seemed to know what she was doing. Sometimes you go to big companies and the employees seem to look at customers like they are just one more thing to deal with but that wasn't the case here so that is refreshing.”
“Always liked dealing with Chase, never a problem, staff is genuine, upbeat, and care about customer service, plus they like their 4 legged customers just as much as their two legged ones! A+!”
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“Briton Davis is an outstanding Representative for the bank. Answers all questions and finds the answers. He is the main reason I have chosen to bank at this location .”