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“Went to this location on Monday the 5. I love the service. Aldo was a great help. Has good customer service. Was able to answer all the questions and was able to send me home with my phone. Thanks Aldo. “Si wey””
“I took my phone in for a charging port repair. Mike took my call, set me up with a time to come in, Shawn took a look at my phone and repaired it all while both provided me with GREAT customer service. I will definitely be back and highly recommend.”
11AM - 6:30PM
3208 W Jefferson Blvd, Los Angeles
Internet Service Providers
“This place has always been my go-to spot for all things cellular. I've purchased phones here like Samsungs, Motorola's and Apple iPhone. I've also utilized their phone repair services and they've always been able to assist me. This is my spot! I would recommend them to anyone looking for a new phone or if you need a phone or tablet repaired. They have phone carriers like Boost Mobile, Simple Mobile, Ultra Mobile and Spectrum Mobile. They also carry unlocked phones and car special order any phone you need that they may not have in their inventory.”
“Came in for a phone replacement and was immediately helped by a gentleman named Armando. I'm not very tech savvy so I was very relieved when he took care of all the technical things that had to get done. Not only do I appreciate his kindness and patience but also him going out of his way. Again thank you Armando I will definitely be coming in and making this metro store my main store.”
“Jordan was amazing, he helped me sign up for spectrum & got an upgrade for my phone ! He's very friendly & knowledgeable! Stop by and ask for jordan”
“I want to start by saying thank you to Natalie the employee who help me at this location. She was so helpful when I got my phone in September and help me with my screen protector today. Everyone at the store is always been very kind and helpful. I've had a very different experience at the other T-Mobiles in the area. This is the best store, come here 1st before other locations.”
“I bought a phone from Consumer Cellular only to find out that they turned me on to Boost Mobile so I went into Boost Mobile to get auto pay and I bought the phone for my brother so they wouldn't give me auto pay they said they have to text me a link so that was very good information that I got from the customer service receptionist”
“I had the best experience ever at this location and it’s all thanks to Brando!! He was very helpful and has amazing customer service skills. I would definitely recommend coming to this location and asking for Brando.”
“Amazing service! We first went to another location in Olympic and Western but the employee was very rude and ended telling us that we can go to another phone company...
Then, we tried this location to change phones. We were attended by Hoover. Amazing guy, great service, very cordial and friendly, and process was smooth. He was very straightforward with all the prices in a very respectful way. If I need to go back to an AT&T store, I would go back here. Thank you Hoover for such an amazing customer experience!!”
“Very good patience to help someone who has no idea about the new technology that exists, thank you for helping me have an iPhone and explaining the basics of it to me, thank you”
“I have always had great customer service at this T-Mobile branch. Christina, even though it was busy in the store acknowledged me as soon as I walked in and not only communicated with me that she'll be right with me, she also made me as a customer feel welcomed. She is knowledgeable and resolved my issue quickly with a positive outcome.
Thank so so much for your professionalism Christina !”
“Wow, this boost mobile was totally awesome. Excellent costomer service. The clerk, was not only gorgeous. She very helpful, fast and efficient. I'm very pleased, with regards to this outlet. Fantastic job, bravo...”
“Love this specific store. They have the cutest merchandise and if you’re a loyal customer they take care of you (if you know you know). Karen and her staff are sweethearts and knowledgeable (which means fast service).”
“This was hands down the BEST experience I’ve ever had at a phone store and I don’t say that lightly. The service here is absolutely top tier. Gio, the manager, went above and beyond in every way possible. He didn’t just answer my questions, he broke everything down clearly, gave me his honest opinion on the device I was considering, and made sure I truly understood my options.
What really stood out is that he wasn’t trying to sell me anything. His priority was genuinely helping me and my family get the absolute most value out of our plan. He strategized with me, showed me ways to maximize benefits, and made sure we walked out with the best setup possible, brand new devices and all, without feeling pressured for a second.
It’s rare to find someone who actually cares more about the customer than the commission, but that’s exactly the vibe Gio gives off. I normally don’t take the time to leave reviews, but exceptional service deserves recognition. If you’re coming to this location, ask for Gio. You won’t regret it.”
“Went to a different T-Mobile location and they were super complicated for no odd reason. Came here and Ashely was super helpful and gave me a solution to what I came in for. GREAT SERVICE HIGHLY RECOMMEND.”
“I had boost mobile before and I returned to this store where I first opened my account to buy a new cell phone because the girls here are very friendly and know how to do the job very well. I recommend this place”
“Wow!! I’m so happy and grateful to spectrum for opening up a store in Huntington Park I had to drive 30 mins away to go to my local spectrum store Erik you are incredible your customer service is perfect I can honestly tell that you love what you are doing if anyone needs service I’ll highly recommend them!”
“I was hesitant in my decision when I initially walked into the store. Bethel greeted me as she walked towards me and asked how might she be able to help. After a while she helped make the best choice for me walking out of the store with my purchase. In all, a smooth transaction.”
“Shout out to Gustavo, who helped me switch everything back over from AT&T after I figured out they ripped me off. He was patient and at no point made me feel like an inconvenience. I love T-Mobile’s customer service and will never leave them again after the terrible service from AT&T.”
“I arrived at the Paramount location stressed and ready to buy another phone....Brian helped me out got my phone working again.....this location is always clean....the entire staff is friendly and professional and are ALWAYS willing to help. Happy New Year to these amazing superstars!!! You guys rock and I will always be a loyal customer! Thanks again Paramount Town Center store!!!”
“I couldn't be more impressed with the incredible service and prompt support provided by Psychz Networks. From the moment we signed up, their team has consistently exceeded our expectations with their professionalism and efficiency.
Their server hosting solutions are top-notch, ensuring our servers and applications run smoothly and without interruption. Whenever we've encountered an issue or needed assistance, their support team has been there in a flash, providing quick resolutions with a friendly and knowledgeable demeanor.
It's rare to find a company that truly goes above and beyond for their customers, but Psychz Networks does just that. We highly recommend their services to anyone in need of reliable and responsive IT server hosting. You won't be disappointed!”
“Don Pierson and Robert are both great professionals! They faced a difficult installation, yet did a great job! Tierzero Business Internet speed is really, really fast!!!”
“I love my Colocation America! Their service is amazing - I recently installed the system and it went wonky on me. Konner Rojas came out, changed out some of the equipment and made sure that all the computers and devices were running fabulously fast!”
“Thank Jesus for the help. I needed to return two 5G devices and was supposed to call T-Mobile to process the return, but it had been many years and I no longer remembered the account number I used when I opened the 5G service. Jesus was very kind and helped me resolve the issue.
I like this T-Mobile store. About a month ago, I also came here to return another item, and another staff member helped me print a shipping label.
God bless.”
“Had an amazing experience here with Aldo and the other associates. They helped me switch over some lines and gave me an amazing deal. They were very patient and friendly with us and our issues. This is the best phone retail store I've ever been to. We switched from ATT to T-MOBILE and I am so much happier at the reception and cell service I am receiving. Top notch employees and service.”
“Shirley and Nicole are the best! They have helped me out when I was having issues with my internet! I can’t thank them enough they went above and beyond for me, and I really appreciate it. I highly recommend this company!”
“I rarely write reviews, but I couldn't help myself given the expert customer service I received from Franklin and the entire team at FTS Broadband. Our office recently switched over to VOIP telephones. Our previous system was wrought with weekly headaches. When I complained about it to a neighbor in our building, they referred FTS Broadband. Within a week Franklin's team was able to set up our entire office. Since that time, we have had zero problems. And, whenever a question pops up, I am able to reach someone at their office every single time.Thank you Franklin and thank everyone else at the FTS Broadband team!”
“I walked in to get some details on my bill and I was greeted with a huge, “WELCOME!” There were about 6 staff members in store and they all said it together on course. It was one of the best grand entrances filled with the warmest welcomes I have ever experienced at a T-Mobile or any cellphone store. I was assisted right away and when the next person walked in they all said, “Welcome!” And went back to what they were doing. But this is the customer service that’s been missing for years. Who ever is behind this type of energy KUDOS! I don’t know if it’s a corporate initiative, area/district manager initiative or store manager decision but keep it up and promote whoever is behind this! Even the lady who helped me I didn’t get her name I think she may have had reddish hair but she was so nice and answered all my questions. Fantastic job T-Mobile -Torrance (Crenshaw/Artesia), you guys are rocking the customer experience. More companies need this type of lead by example customer service culture. You guys delivered on first class service. Great work and well done.”
“I switched from Comcast and couldn't be happier. XO Communications worked with my building to plan the install and once installed, the gigabit fiber is awesome. My interactions with customer service were great and the installers Larry Moore and Wayne Tzeng were super friendly and really know there stuff. I wish they could have stayed longer to talk but they already spent several hours getting the building ready. Wayne, hope you had a great trip to Japan! Highly recommend XO Communications!”
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“I came in to swap out some outdated equipment. Carlos helped me out without any problems and maintained professionalism throughout my appointment there. He made the process fairly easy and was able to answer all of my questions effortlessly.”