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““Gerardo was extremely helpful throughout the entire process. He was professional, patient, and made everything very easy for me. He answered all my questions and went out of his way to make sure I understood everything and got exactly what I needed. Great customer service is hard to find, and Gerardo definitely delivered. I really appreciate all his help!””
“Eric was extremely helpful and very professional. He was patient with me as I was signing up. He even took the time to explain the process to my boyfriend over the phone. It was also a very fast process. I will be letting family and friends know about Purely Storage.”
“The young man was helpful, called me back pretty quick. He was polite and informative. Met him, he took his time to talk to me. That alone sold me. Glad I chose Heritage to keep my stuff.”
“The property manager Susanna is very professional, courteous, and thorough. She always has something sweet in her candy dish, and has always offered a cold bottle of water, not only for me but my crew when I moved stuff in. It's this type of customer service that wins over customer satisfaction and loyalty, thank you Susanna, great job.”
“How do you recommend keeping your boat here? If you don’t have anywhere else to keep it. The guy who runs it is very helpful and it was easy to keep my boat here while I needed a place to store it”
“Excellent service, excellent communication, I would highly recommend Gerardo to anyone needing a unit. He was so helpful and went above and beyond to help me get my father's car into storage. I don't live in California but he made the whole ordeal very easy on me.”
“This place is awesome, Ms, Sheila is the best… always courteous, helpful and very sweet ! She makes it all possible… when you need help… thank you Sheila… you’re the best!!!”
“I would like to reiterate the words of Nate G. L&P is an awesome place to work with. Fast friendly, professional people with customer minded business oriented attitudes. I would like to thank, in no particular order Nate, Veronica, Maria, Keith, Ann, Brenda, Andy, David(s), Lourdes, Ismael, Ruben, Martin, Denise, Cruz(s), Jose, Paul, Carabes, Cherlie, Daniel, Abdiel, Jesus, Victor, Christian, Roberto, Albert, Onofre for making my experience exceptional.”
“We’ve had the storage for a few months now, very happy with the ease of how everything works, and their customer service is one of the best kinds ? the prices are great too! ? we are happy to be doing business with them ?”
9:30AM - 6PM
15394 Rd 29, Madera
Self Storage
“Love this facility. It's clean, easy to rent from, the prices are reasonable, and my stuff is secure. I couldn't ask for a better place to keep all my treasures. I highly recommend this place. As for the complaints from the other people's reviews, I don't keep any food in your storage locker, and I haven't had any mice. That's a no brainer.”
“I have been a loyal tenant for over 5 years and refuse to go anywhere else. I have had nothing less than fast, friendly and professional service every time I visit, and feel completely confident in having family heirlooms secured there without any worries. I have had no problems at all since securing my precious items at this location. I have been to other storages in the past, and have found the staff very cold and rude. Jean and Bill are the kindest people you will ever meet, and are so down to earth, that they make you feel like family every time I visit. I always look forward to chatting with Jean or talking about fishing with Bill when I stop by. It is hard to find people like these two, and I am happy to say I consider them friends. I will remain at this Location as long as I need extra storage, and will continue to recommend this facility with this amazing staff to anyone who is looking for a safe and secure storage facility.”
Self Storage
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“Excellent storage facility. Very clean. Office staff is absolutely wonderful. Very friendly and helpful. Love all the amenities they have to offer including being a 24 hour access storage. Highly recommend.”