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“Alice at Public Storage was wonderful to work with. She was friendly, professional, and made the entire process easy and stress-free. She took the time to answer all of my questions and provided excellent customer service from start to finish. I truly appreciate her help and would highly recommend working with her. Thank you, Alice!”
“Security public storage and I have crossed paths again and ive had others from other companies. Nate has been so helpful since day one . And it was not easy considering I had 5 storages than a split with literallyy a split to all and he's answered all my silly questions . To where I wanted to see video because Star called me to tell me I left open and he got me information and thank you star too. Anyway the facility is very clean open everyday . and safe . So if you're looking for a storage you'd definitely be happy choosing Security Public Storage . Thank you”
“The staff is most helpful they help me figure out the right size of stores that I needed the Blackstone facility is awesome is centralized and easy to get to and again the staff is first rate.”
“This location is amazing! Always clean and the staff, Simona, Emma, and Kelly are very friendly and helpful. I've been at this location on and off for six years and will always choose them first for my storage needs!”
“The staff was friendly and very helpful throughout the whole process when I was there. They answer all my questions without rushing. The facility was clean and well organized.”
“Very nice and clean facility.
The couple that works there are very nice and friendly. I’m happy with facility.
I’ve always used Derrels and have never had a problem.”
“Best customer service and I forgot the nice lady’s name but she was awesome! She helped us figure out what size unit to get and let us look before we paid. She was just so amazing! Will definitely recommend others to come here too.”
“This place is very great, good price for small decent storage, I rented here for almost a year, now, and they are good customers service , I thought it was going to be bad, but it’s a great deal,”
“Efficient and friendly staff. Property is always spotlessly clean. It feels safe, has good lighting and the other customers I've met have also been really friendly. Overall, 💯 recommend the Derrel's on Sierra at Blackstone.”
“It was an awesome experience today to come in and be greeted by a beautiful couple. Such good people. It makes all the difference to be treated kindly and it made my day🥰 Thanks guys💖”
“Dealing with Keith and his wife Made getting a storage a breeze.. They Let me know about the specials they had going on and I was able to save not only on a regular storage, but a car storage space as well. Quick and easy I highly recommend them . I will come here every time”
“Mark at the desk was an absolute angel, very kind and helpful. He guided me out to the unit, which was beautifully clean, and has several pest control units in it. Highly recommend this storage!”
“Love Derrels!!! This is my second time storing here and it’s just as safe and secure as i remember. The fabulous management team will always be the reason I return. Lori and Ed are amazing people with personalities that match. Really they are such a vibe 🥰.”
“The office Staff are always friendly and helpful. If I have any questions, they answers them. If there is a problem with my unit, I let them know and they take care of it.. Good customer service..”
“Ms.Kat and Mr.Robert have always been nice people since we've started renting with them and given us amazing customer service we recommend them they are very great people . Sincerely Hilda”
“Darlene was an angel. Incredible service, very helpful! Ask about her poetry, she won't offer because she's so professional. But if you ask you'll be inspired!”
“People in the office,Were professional in every sense of the Word! Courteous,and attentive to my Needs!My sincere thanks to the office Staff!Mr Herminio Deleon Sr.”
“I don’t usually do reviews but the managers at this facility were amazing! Beth and Joe were so kind and helpful. They made me feel so comfortable and welcome. I cannot say enough positive about how much they helped me out. Definitely some of the best customer service I have had!
I was there another time prior to meeting Beth and Joe and the other worker there was so rude. I almost did not go back, but I needed to, and I was dreading it. but I was happy I got to talk with them instead, and they eliminated my apprehension to rent with that Derrels.
So don’t let one experience ruin your decision. I almost did not rent, but I am glad I did. If you go there and see a lady with dark black hair, just come back another time…..”
“The person managing the storage facility was friendly, efficient and he made the process seamless. I can't speak for all of the locations but the facility on Nees was on point for my needs.”
“Tabbie & Emilio are the Best and Most Cordial Mgrs I've ever known at any DMS in the 20yrs I've been in Fresno! And I've Rented from Three Different Locations!”
“This place just made everything so easy. I was stressed about moving and needed storage fast, and they got me squared away in no time. The process for renting the unit was definately straightforward, and the guy at the front desk explained everything clearly. I had to drop stuff off on a saturday and it was no problem at all, the access hours worked out great. It felt clean and secure, and the layout made it easy to back a truck right up. I honestly felt alot better about the whole moving mess after getting sorted here.”
“Considering the length of time I've been there they've been respectful, i enjoy going in to pay and have conversations they make welcomed and comfortable.
But it would be nice for a discount from to time for one's who have been there with them for some year's I've been with them for a very long time now. Anyway I would definitely recommend Derrel's to family and friends on shaw and polk. Thank you Derrel's 😊”
“Absolutely love! Very Good Customer service. I had been kicked out of my home illegally and had to find a storage quickly and they were kind enough to be a great outcome of an unfortunate of events. Greatly appreciated.”
“Cinda was great and very helpful through the entire process. I greatly appreciate her thorough explanation and willingness to answer any questions I had
For sure top tier customer service. Would highly recommend 5/5!”
“Dennis helped us out today when we stopped by in hopes of renting out a storage unit. He was extremely helpful and very patient with us. He let us see two different sized units to see which one would be best for our things. Definitely would recommend this location to anyone needing a storage unit. Thank you, Dennis, for your kindness and professionalism. 🙏🏼☺”
“Great people, great place highly appreciated the customer support very sound, although when I pressed against and tested the soundness it did indeed “waver.” But thats just acoustics. The building seems sound. Am interested in further business’s. Waiting an availability.”
“First time using this storage company. Thank you to the lady at the front desk who was super friendly, she was very helpful, answer all my questions. I feel my items will be very safe at this location.”
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“ Stars – Incredible Experience for our First Move!
I cannot recommend Economy Movers highly enough! As a military family navigating our very first move, we were definitely a bit nervous about the process. We’ve heard so many stories about how stressful moving can be, but this team made it an absolute breeze.
From the moment they arrived, they were incredibly friendly and professional. Their positive attitude really helped put us at ease. They were so helpful throughout the entire day, answering our questions and making sure everything was handled with care. It’s rare to find a crew that is this genuinely nice and easy to work with.
I was also completely blown away by their speed. They moved like a well-oiled machine and got the entire job done really, really fast. I was very impressed by how they managed to be so efficient without sacrificing any quality or safety. They were thorough, careful with our furniture, and incredibly hardworking from start to finish.”