Chrome Hearts in Malibu is a small but charming store known for its friendly and accommodating staff. Customers have praised the helpfulness of employees, often highlighting their great customer service and knowledge of the products. While the store has a more limited selection compared to larger locations in places like Vegas and Tokyo, it offers a decent variety, with some visitors noting that it has more stock than the LA branch. Although some customers experienced longer wait times, typically around 20 minutes, many felt the service made the wait worthwhile. There have been occasional issues, such as order cancellations and delays in repairs, but overall experiences remain positive. The store atmosphere is considered cool, and visitors appreciate the less crowded environment compared to other locations. Chrome Hearts in Malibu is definitely worth a visit for those looking for unique items and a personal shopping experience without the need for appointments.
A small but very lovely and well stocked store. Jordan was incredibly friendly, accommodating and gave great assistance. Definitely worth a visit, no appointment needed but you may need to queue for 5-10 minutes.
May 2025
Thank you Abby for the pleasant shopping experience. My favourite location so far!
May 2024
Small little store but they have more stock than LA
Way better CS and security here lol Ended up picking up the malibu hoodie
