“The closest place for me to get a passport was this Post Office. I'd never been here before. I could not find the entrance. And this really nice mail carrier woman was so kind and said, Hey, let me help you mind you she was getting her mail ready to deliver (she was busy). She saw me trying to find the front door and I could not find it. Trust me, it's not easily noticeable. She actually took the time out, walked me straight into the Post Office which, by the way, was one of the easiest passport experiences I've ever had, and the guy working there was totally nice, not burnt out and completely helpful. I highly recommend this Post Office for anything. If I need postal service, I will drive from Simi Valley to Point Dume to avoid the Simi Valley Post Office at all costs. Thanks for making the morning easy”
9:30AM - 1:30PM
23838 Pacific Coast Hwy, Malibu
Post Offices
“This post office was kind of tricky to find at first — it’s tucked away in the back corner of the plaza, and I actually passed by it once because I got confused and ended up at the UPS Store next to it instead. Just a heads-up if you’re going for the first time — it’s easy to miss if you’re not paying close attention.
Once I found it though, the service was great. The staff member working there (a Black man, didn’t catch his name) was super friendly and helpful. He took care of everything I needed, and even gave me a date stamp on my letter — which is something you don’t see very often anymore at post offices. That really stood out and made my day.
Unfortunately, they didn’t have the flag stamps in stock, which was a bummer because that’s what I came for. But aside from that, it was a smooth and positive experience.
Thank you again to the staff member who helped me — you were awesome!”
“Postal service gentleman is friendly and helpful. PO closes between 1-2 pm on weekdays. Crowded parking lot. Watch out for unsafe motorists who make unsafe turns against the direction of traffic flow.”