Internet Service Providers near Manhattan Beach, CA

“Ms. Fernandez stayed late to activate my new phone. The company understaffs this store so it can be a long wait, but not the employees fault.

If you arrive at the store and there’s too many people come back another time. Ms. Fernandez or Javier will take care of you!”

“Never 2 Much is my go to for cell phone repair. Each time I visited they completed the job in a timely manner and the price was right. The last time I went to them the owner went to pick up the part himself and kept the store open late so I could get my phone back the same day.”

“AC & P Gave me a a cable I needed for my Segway to charge for 5 dollars while the other computer guy on Hawthorne and El Segundo wanted to charge me 2x as much for the same used cable...”

“My phone was heavily infected with viruses to the point that I couldn't use it. They removed all the viruses and I was able to continue using my phone like normal again. I really appreciate the help they gave me.”

“I had the best experience ever at this location and it’s all thanks to Brando!! He was very helpful and has amazing customer service skills. I would definitely recommend coming to this location and asking for Brando.”

“My first visit here due to a problem activating my new phone. The employee was very helpful and kind. Some of his suggestions were a little confusing though. But after he spoke with his manager, things started to make more sense. After all was said and done, my issue was resolved amicably. I would definitely visit this location again.”

“TLDR: Kevin, Ruben, & Meg set the standard to be beat in customer service and professionalism.

After being with them for 30 years for cellular, I had decided months ago to leave AT&T.

I went in late on a Friday afternoon on a beautiful day, thinking it'd be quick and easy.

It was not quick. It was, however, exceptional.

I was greeted immediately by Ruben, who let me know from the get that it'd be about 20 minutes before someone could sit with me. He asked what I was in for and got me on the list. He looped back prepping me for what I needed so I could be ready when it was time. I logged into my ATT account and took screenshots of my statements, account, and plan details.

Kevin was the guy assigned to work with me. I was clear about what I wanted, he was clear about T-Mobiles offering, and we were off to a good start. But then, we were met with challenges at every step of the way. AT&T did not make it easy for me to transfer. From getting the release PIN to porting the account over, we ran into hiccups and delays. Throughout the ENTIRE process Kevin was calm, patient, and unphased. A true professional. Ruben stopped in from time to time to check on us both as we progressed. I was astounded by Ruben's attentiveness on the floor, checking in with customers in progress as well as those walking in the door, consistently until his shift ended. They had a full house, and no one sat for more than two minutes without a hello.

In the final stretch, I asked Kevin when his shift was up, He assured me we'd be done before the top of the hour. Turned out, AT&T had given me an account number that did not match on the back end in order to port the number over to the new carrier. We took it straight off of my invoice, it failed, Kevin and I contacted AT&T via the app to confirm, they confirmed, Kevin had to escalate up through T-Mobile to three-way patch a conversation with AT&T to get the correct account number - which was not, by the way, the account number I had on my invoice OR in the app. (SHADY!)

All to say, Kevin's patience and professionalism all the way through our THREE HOURS together was unwavering. I walked in nervous about a carrier switch, I walked out converted to T-Mobile without one single regret.

On the way out, I was able to thank Meg who was on the floor and had supported us through the entire fiasco.

Wow, T-Mobile, if Kevin, Ruben, & Meg represent the quality you offer in service, they are bar none.

Thank you to the T-Mobile Santa Monica team for one hell of a first experience with a new carrier that has me never looking back.”

“Amazing service. I needed a device so I could have a SIM card with an American number, and they provided it to me for free. Thank you very much for the wonderful service.”

“Love this specific store. They have the cutest merchandise and if you’re a loyal customer they take care of you (if you know you know). Karen and her staff are sweethearts and knowledgeable (which means fast service).”

“Eduardo was excellent! went above and beyond for us! he helped me and my mother get our new phones! He gave us amazing t mobile help. We went to another T-Mobile and the girl just told us to shoow, away basically but Eduardo hooked it up with all the deals and even upgraded our plan so that we were able to get the new iPhones instead of us not being able to upgrade! He is excellent help and was the most attentive and helpful!”

“Shirley and Nicole are the best! They have helped me out when I was having issues with my internet! I can’t thank them enough they went above and beyond for me, and I really appreciate it. I highly recommend this company!”

“I rarely write reviews, but I couldn't help myself given the expert customer service I received from Franklin and the entire team at FTS Broadband. Our office recently switched over to VOIP telephones. Our previous system was wrought with weekly headaches. When I complained about it to a neighbor in our building, they referred FTS Broadband. Within a week Franklin's team was able to set up our entire office. Since that time, we have had zero problems. And, whenever a question pops up, I am able to reach someone at their office every single time.Thank you Franklin and thank everyone else at the FTS Broadband team!”

“I walked in to get some details on my bill and I was greeted with a huge, “WELCOME!” There were about 6 staff members in store and they all said it together on course. It was one of the best grand entrances filled with the warmest welcomes I have ever experienced at a T-Mobile or any cellphone store. I was assisted right away and when the next person walked in they all said, “Welcome!” And went back to what they were doing. But this is the customer service that’s been missing for years. Who ever is behind this type of energy KUDOS! I don’t know if it’s a corporate initiative, area/district manager initiative or store manager decision but keep it up and promote whoever is behind this! Even the lady who helped me I didn’t get her name I think she may have had reddish hair but she was so nice and answered all my questions. Fantastic job T-Mobile -Torrance (Crenshaw/Artesia), you guys are rocking the customer experience. More companies need this type of lead by example customer service culture. You guys delivered on first class service. Great work and well done.”

“I had such an outstanding experience with Robbie E at T-Mobile!

The first time I came in to buy a phone for my business, he made the entire process smooth and stress-free. Later, I returned for some technical advice. Even though the wait in the queue was long, Robbie helped me quickly and went above and beyond by showing me additional tips and features on my phone that I didn’t even know about.

At one point, I mentioned that if I couldn’t get something resolved, I might check with other stores. Well, I did — and honestly, none of the other agents were as knowledgeable or as helpful as Robbie. That’s when I realized how exceptional he really is.

So I went back to him for help unlocking my old used Verizon phone. Without hesitation, and with a genuinely welcoming attitude, he helped me far beyond my expectations. What impressed me most? He never once asked for a review like some others do. His service was simply authentic and professional.

I made sure to remember his name because I knew one day I’d want to publicly recognize his expertise and attitude in the T-Mobile industry.

Robbie E — you rock, man! Thank you so much!”

“Came by because I found somebody else's phone. Unfortunately they had already changed phones, but at least they have a backup now. The guy was really nice, and made sure to get the guy on the phone and tell him his phone was there while I was at the counter. Great service!”

“I just wanted to say here at boost Mobile I met a lady named Mia that works for you guys and she's the best person that I've ever done business with you guys should give her a raise”

“Westside Production Rentals was fantastic to work with. They were on time, easy to communicate with, and extremely kind and supportive throughout the entire process. The team handled setup smoothly and made sure everything ran without any issues. They were also a huge help with breakdown after the city event, which made the whole experience stress-free. Highly recommend their services for any production needs!”

“Rico was very helpful and respectful while assisting me with my iphone, also Javi was extremely awesome when i last came in to make a payment earlier this month.
I really appreciate their services.”

“Great experience at this T-Mobile location. The staff took the time to answer all my questions and helped resolve the issues I was having with my phone and my bill. They were super helpful, positive, and patient throughout the process. It’s also a convenient place to pick up phone accessories and equipment. Overall, friendly service and a smooth visit—I’d definitely recommend stopping by if you need assistance.”

“Came in here and I was greeted by some really nice young lady. She helped me out with some problems I was having and helped me out getting another phone at a really good price. :)”

“Gio is amazing. He went above and beyond to help me and answer each and every one of my questions. He is so wonderful and has a great attitude and works with you in every possible way.”

“I always love stopping i to a Tmobile! Nice people even if there is a wait. I went in to actually cancel a service but I'm still their happiest customer! Tmobile has been good to me!!”

“Always a good experience never had trouble l come in pay my bill get out if I need a new phone The guy helps me always giving me a great deal I come to this place all the time and I would recommend it to everybody.”

“Carla sold me my phone and set it up for me, she transferred all my stuff and was absolutely the best! She really knows her stuff. She is bright and cheerful and so pleasant. She is definitely an asset”

“I don’t usually write reviews but I felt this one was necessary, not because everything worked out perfectly (I’m still waiting on the final outcome), but because of the way I was treated at TLC Repair.

Eric, the technician who helped me, was the kind of professional you rarely encounter anymore. He was kind, calm, measured, and genuinely concerned about how I was doing after bringing in my MacBook Pro with water damage. He didn’t just see a laptop, he saw a person who had just experienced a real loss and treated me with care and respect.

He and his colleague (whose name I didn’t catch) took the time to open the machine, explain everything they saw, and do what they could to get it working again. For the flat fee they charged, I felt the price was more than fair, especially considering how much time and attention they gave.

Unfortunately in my case, the damage was worse than expected, and Eric told me honestly that it needed to be sent out to someone he trusts as the best in the business. He didn’t waste time or push me to make a decision. He said he’d personally deliver the device the next morning.

Even though I don’t know the final result yet, I can say without hesitation that Eric left a lasting positive impression. If my MacBook ends up being saved, I’ll be deeply grateful. But even if it doesn’t, I still know I brought it to the right place.

Thank you Eric. You made a really stressful situation a lot easier to handle.”

“Albino provided awesome service. He's very knowledgeable about the products and the upgraded Boost network. He's friendly and professional. Overall great experience.”

“You can tell the new management took really good care of hiring great customer service representatives. It was a great experience, professional and really honest.Glad to have such a great Metro store so close ???”

“⭐️⭐️⭐️⭐️⭐️ 10/10 – Highly Recommend!

I had an exceptional experience at this T-Mobile location! The Retail Associate Manager truly went above and beyond to make sure I received the best possible rate. He was incredibly attentive, patient, and genuinely committed to helping me save money. It’s rare to find someone so knowledgeable and confident in what they’re doing — you can tell he takes pride in his work.

The entire process was smooth and stress-free. The store itself was spotless, the music created a welcoming ambiance, and the staff was friendly and attentive. What stood out most is how they make you feel valued — not just like another customer.

I’ve been with T-Mobile for over 20 years, and experiences like this are exactly why I continue to stay loyal. Thank you, T-Mobile, for consistently delivering outstanding service and for having such an amazing team at this location!

Definitely recommend stopping by if you want excellent customer service done right. ?”

“I went to this T-Mobile store just to purchase some AirPods. I was immediately welcome by Diego. Diego helped me navigate on the airpods which were more to my liking and suitable for me. I've never purchased one. I am thankful for his help. In addition to that I asked about the cell phone deals. I've had my phone for 4-5 years now. It's been having some glitches here and there. Diego talked to me about the deals which they had for phones, accessories which pertained to this type of phone. Diego was very detailed with the information which was provided. I ask A LOT of questions at times maybe the same one for my own better understanding. Diego was awesome in providing me this information without once making me feel as a bother to him. I ended up buying two Iphones , and accessories. He has excellent client services, sales representative skills. His assistant manager whom I can't remember her name was kind and friendly. I am big on customer services.I am thankful that my experience at this store was the best.”

“I just got home from an exceptional customer experience at the Santa Monica T mobile store on Wilshire Blvd. I highly recommend this store for its friendly and very knowledgeable staff.
In addition, they pay close attention to customers’ phone issues and questions.
I had exceptional service from Edwin and Ruben. Ask for them when you shop here.”