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“Huge shoutout to Benjamin from Geek Squad — he was an absolute lifesaver. My sister completely locked herself out of her new phone, and Benjamin jumped right in and handled everything smoothly and professionally. The entire process took no more than 15 minutes, and he explained things clearly while staying patient and friendly the whole time.
Outstanding customer service and expertise. This is exactly why Geek Squad is worth it. Thanks again, Benjamin!”
“After several frustrating (traumatizing) experiences with other appliance retailers, I found BID. I needed to replace a Miele ventless dryer. We live in a remote location and often have difficulty getting service or delivery. My dryer was cheerfully and professionally delivered and installed within 3 days of ordering it. Going forward I will always check with BID first. Highly, highly recommend.”
“Jose Miranda says that his first priority is customer satisfaction, and I am very happy with that! He just replaced the battery in my Dyson, saving me the cost of a new one. And he cleaned it, and replaced the filters at no charge. Also, anyone who talks gardening with me is my instant best friend. I highly recommend this family run business. I live in Aromas, and am happy to drive the distance for such stellar service!”
“Excellent customer service! I bought my first vacuum cleaner here and after 15 years just bought my 2nd vacuum cleaner. Will be back again for bags and my 3rd vacuum cleaner in the future!”
“Good selection of items. Decent prices. They really need someone to help update their software system so that the employees don't have to work so hard to make sure the customer is charged the correct price.”
“They have great customer service ... in the store.. on line .. trying to talk yo a bot is insanely frustrating and then if the bot cant help you it gets you someone to text with if they ever get to you. Im not sure what happened to real customer service but people will never be replaced.. AI wont ever be real... only on television....and you know everything you see on tv is real!! Right...”
“Went in and was helped immediately. The staff was busy but was able to help me find the parts I needed right away. They friendly and courteous. Thanks for the support.”
“SO FRIENDLY. My mom bought her Miele Flamingo ii in 2004. She has had this vacuum through moves, breakups, pets, toddler grandkids. So when it stopped turning on she was beside herself. She couldn't bear to part with "Hilda,"- thus a call to PG Vacuum and Appliance was made. Dropped her off (the vacuum not my mother) on Saturday and she will be ready to go home Tomorrow. (Tuesday) the staff could not have been kinder. It's a family business. They were very knowledgeable and gave fantastic recommendations. They also assured us that if Hilda happens to break down again, they will be there. And they can repair her til the end of days. We will be back. And we will be singing their praises from the rooftops. THANK YOU PG VACUUM AND APPLIANCE.”
10AM - 5PM
1144 Fremont Blvd Suite A, Seaside
Appliances
“I would like to commend the work of Vince, Michael and Luis who were the installation crew from Ferguson Home. They were only suppose to do a site survey prior to the installation of the gas stove I purchased from their showroom in Seaside, California. They decided to save me time by installing the stove instead of having to come back on another day which is their standard operating procedure. This was great news to my wife who has been without a stove for a long period of time during the remodeling of our kitchen. This crew was on time, very efficient and they protected and cleaned up their worksite afterwards which was my kitchen floor. They were even nice enough to haul away the huge cardboard box full of Styrofoam which the stove came in as I usually have to find room in the recycling bin and garbage can as Styrofoam can't be recycled. I would recommend Ferguson Home for your appliance and/or plumbing needs.”
“Had a dryer from 2015 putting out an error code. I tried to fix it and failed, had to call a professional. They were able to schedule an appointment within the next week, charged a fair price, and explained the problem well. FYI, they do not take card. Overall very professional. Will use for any future issues.”
“Joseph from Hardware (Jxp10T0) helped me out with a Milwaukee Fuel driver, Fuel drill and Fuel saw as well as the Rigid ProGear System 2.0. Helpful, knowledgable, great employee!
Top-notch customer service - he went the extra mile and compared options for me. Thank you Joseph(!) You are the best!”
“I've done so much business here. I love Debbie and Yolanda in appliances. Jason Orona is one of the most helpful and friendly people I've ever met. You will find him collecting carts in the parking lot and throughout the store. I will continue to call this my local Home Depot. :)”
“You call them, they return your call Usually get a next day appointment Show up on time, fix stuff at no charge if under warranty Professional on phone and techniciansUsed them a few times, dishwasher, oven etc, and will call them again”
“Great experience from start to finish! Friendly, informed staff. Knew exactly what I needed and was able to help me pick the perfect equipment for my space! Delivery and installation was quick and efficient. If you have a small business and are looking for a great deal on restaurant equipment I would highly recommend.”
“I was at Home Depot the other day and I was asking for help to find celery seed. One of your employees was very helpful going thru each display thoroughly until she found it. Her name was Rosie. Great service. Wish more people were helpful like her.”
6AM - 8PM
1590 Canyon Del Rey Blvd, Seaside
Appliances
“Miguel at the Seaside store went above and beyond to help me out. We still couldn't find the deburring non-directional blade I was looking for, but he exhausted all available options to try and help me out. I don't know what you're paying him but I'm sure it's not enough! Top notch service! Miguel deserves a promotion and/or raise! Thank you again Miguel!”
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“Always had a positive experience with Geek Squad.
The store is open 7 days a week and it is easy to get an appointment.
Was struggling to install the family pack Microsoft 365 on a 3rd computer. Kenneth helped me overcome a few glitches to get it working smoothly. He is knowledgeable, helpful and patient.”