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“Huge shoutout to Benjamin from Geek Squad — he was an absolute lifesaver. My sister completely locked herself out of her new phone, and Benjamin jumped right in and handled everything smoothly and professionally. The entire process took no more than 15 minutes, and he explained things clearly while staying patient and friendly the whole time.
Outstanding customer service and expertise. This is exactly why Geek Squad is worth it. Thanks again, Benjamin!”
“Chris set up my new laptop and helped me solve a password problem that I couldn't fix on my own. He's both efficient and patient with those of us who need a little help. He helped my husband previously with nasty virus. We both highly recommend him.”
“It is such a great place for the community. I really like the concept of this place along w/ the fact that they are able to take most of my donations & put them to great use. I tell ALL my clients about this place. ?”
“They have great customer service ... in the store.. on line .. trying to talk yo a bot is insanely frustrating and then if the bot cant help you it gets you someone to text with if they ever get to you. Im not sure what happened to real customer service but people will never be replaced.. AI wont ever be real... only on television....and you know everything you see on tv is real!! Right...”
“Apple at Del Monte is a solid spot! The store was a bit crowded when I visited—though, honestly, what store isn’t on a weekend? The employees were helpful and attentive, making the experience smooth despite the crowd. Overall, a reliable 4-star visit.”
Computers
Computers
Computers
Computers
Computers
Computers
“Always had a positive experience with Geek Squad.
The store is open 7 days a week and it is easy to get an appointment.
Was struggling to install the family pack Microsoft 365 on a 3rd computer. Kenneth helped me overcome a few glitches to get it working smoothly. He is knowledgeable, helpful and patient.”