Victra is a Verizon Authorized Retailer located in Marina, CA, dedicated to providing an exceptional experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, smart watches, mobile broadband, wearable technology, and accessories. Customers often praise the knowledgeable and friendly staff, highlighting their patience and willingness to assist. Reviews consistently mention the helpfulness of employees like Brian, who thoroughly answered questions and provided guidance on smart watches, and Jose, who is recognized for his kindness and professionalism during phone upgrades. Customers appreciate the time staff take to ensure they understand their purchases, even when close to closing time. Patrick is also noted for his professionalism, making customers feel valued and satisfied. Overall, Victra in Marina is regarded as a trustworthy and customer-focused retailer, with staff who go above and beyond to meet the needs of Verizon customers, making it a highly recommended location for anyone seeking wireless solutions.
Robert was an excellent help! Made my experience to upgrade and transfer very easy. I appreciated the fast and smooth process.
July 2023
Jose was absolutely fantastic. He was very kind on the phone when I called the store. I showed up and he had the answers to all of my questions. A true professional! You guys are lucky to have him! Thank you Jose take care. -Ryan
July 2023
Jose went above and beyond, this was a great experience at our local Verizon store. Had to get a new plan and 2 new phones. Jose catered not only to us but to our kids as well. Great customer service.
