Mailbox Centers in Menlo Park, CA

“You can drop off USPS, UPS, FedEx, and DHL here. No running around to multiple stores with your returns! What's even better, though, is that the manager knew that if I wanted to return a piece of clothing to a European store, he had to complete triplicate forms for customs. At another provider, they were just going to let me drop it off. Highly recommend Post 'N More -- it's under new ownership, so they're waiting to get their LiveScan approved, a very lengthy process through the gov't for them.”

“Amazing and seamless experience in what was bound for failure. I had a very sensitive couple of packages to be sent to me, however it was delayed a day or two (by the shipper, not UPS) and I had to go out of town. So unless I arranged for something, my sensitive packages would be sitting outside my door for over a week.

I switched the package to a UPS store delivery for a fee, hoping they could hold the sensitive packages.

Unfortunately, UPS only holds them for a few of days before, sending it back to the shipper.

Anthony at the UPS store looked at my packages and arrange for them to be held for an extra five days. He had to go outside the system to do this, but in the end I was able to pick up the packages safe and sound.

Anthony even recognized my name during the pick up as he was the one who held the packages for me originally, and I got to thank him in person for delivering my sensitive packages, safe and sound. I should mention that he was a super friendly guy, not only to me, but to all the customers in front of me while I was waiting in line. He did small favors of them, helping them label and pack things, when he didn’t have to, and didn’t sweat the small stuff. A lot of shipping places don’t have this level of personalized service and are strict about the rules to the point that it negatively affects customer service.

I would recommend this UPS store and Anthony to anyone with sensitive packages, and will be using the store and requesting him for my packing and shipping needs.”

“Have had good experiences with this place before. Yesterday however, the man at the desk said that my preprinted label was good for the postage but the box needed to be sealed with tape that he could sell me a roll for about $10. I went to a nearby shop and they had the kindness to seal the box with the tape most people in a shop/home have. UPS in NY always put a strip of tape as a courtesy.”