The UPS Store #5639 in Portola Valley is a locally owned and operated business that offers a wide range of services, including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. Customers frequently praise the store for its expert and friendly staff, highlighting individuals like Henry and Oliver for their helpfulness and knowledge. The store is known for its excellent customer service, making it a trusted choice for both personal and business shipping needs. Visitors appreciate the well-kept location in a small plaza with convenient food and drink options nearby. Many loyal customers, even those who have moved away, continue to return for their notary and mailing needs, citing the professionalism and care of the owner and staff. This UPS Store is regarded as the best in the area, consistently providing a positive and efficient experience for all customers.
I am a long time Customer of the UPS Store in Portola Valley. They have an exceptional staff and phenomenal service. I feel we are lucky to have them located in the Ladera shopper center.
March 2026
Kayla was awesome she helped me the Notary and shipping. She was very kind and courteous.
January 2026
The best UPS experience i’ve ever had. I came in stressed and in a hurry, but the staff here was so attentive and helpful. Highly recommend!
