Walgreens provides pharmacy services, health and beauty shopping, and photo printing. Pharmacy hours are listed. Customer experiences vary. Some report excellent prescription and delivery service, noting a partnership with Doordash has improved service. Helpful staff, including a kind pharmacist and a courteous assistant manager, have been commended for exceptional customer service, such as assisting with a personal situation. Several visits have passed with no issues. However, the pharmacy is frequently described as understaffed, resulting in consistently long wait times. This can be difficult for elderly customers. Some feel management does not adequately support staff or customers, citing a lack of employee training. These conditions have led some customers to consider switching to pharmacies with drive-up windows. Despite busy conditions, including during a power outage, the staff can remain accommodating.
Disappointed for the poor customer service. I went there to pick up some photos and asked if I could have a photo cropped. The person working there kept saying “I can’t help you” when I see that he has the tools right next to him to help.
July 2024
It pains me to post such a negative review as a former Walgreens employee. Employees at this location are extremely rude and unwilling to help. Maryanne (assistant manager?) needs to re-take customer service 101 before telling off customers that it is the their fault a gift card doesn't scan.
April 2024
Chronically understaffed with diffident employees. Massive time suck. Go just about anywhere else.
