Walgreens provides pharmacy services, health and beauty shopping, and photo printing. Pharmacy hours are listed. Customer experiences vary. Some report excellent prescription and delivery service, noting a partnership with Doordash has improved service. Helpful staff, including a kind pharmacist and a courteous assistant manager, have been commended for exceptional customer service, such as assisting with a personal situation. Several visits have passed with no issues. However, the pharmacy is frequently described as understaffed, resulting in consistently long wait times. This can be difficult for elderly customers. Some feel management does not adequately support staff or customers, citing a lack of employee training. These conditions have led some customers to consider switching to pharmacies with drive-up windows. Despite busy conditions, including during a power outage, the staff can remain accommodating.
I love this Walgreens! The staff is always super friendly and ready to help, making my shopping trips really enjoyable. They have a great selection of products, and I can always count on finding what I need.
April 2026
My husband got his passport photos done here, and it was honestly the easiest experience ever super grateful for the efficiency and it’s so nice to be able to check that off the list!
March 2026
This is the pharmacy in downtown Menlo Park. The pharmacy is always busy with a dedicated staff running around trying to serve everybody. They are professional and competent. Other than that, there are the usual pharmacy store wares, from OTC medicines to cosmetics and food.
