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January 2024 by Big Daddy Rico
Was rushed when asking for tire sizes. Didn't give descriptive details on any tire products
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July 2023 by Rachel Lee
Thought I needed to get my tires replaced due to other technicians at other places telling me so but Adam (I believe that was his name) let me know that my tires were fine and would be for a couple of months! Also, they also accidentally had ordered the wrong tires for my car, which was no problem because they didn’t need to get replaced at the end but he explained to me that everything was fine. Ended up getting a refund for the tires ordered, but he was super kind and explained everything thoroughly! Will be coming back in the future once my tires do need to be replaced and definitely would want him to do the service.
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April 2023 by Matthew W.
Both the door staff and the employees working the food court were rude, and made me feel like I was inconveniencing them.
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March 2023 by Rena W.
I have always loved Costco merced for many years. Until today... we took my mentally challenged older brother to get him a new TV. We somehow got separated from my husband who was taking our groceries to the car. I didn't have my card for reentry. I was waiting for him at the exit doors explaining to Juan my dilemma . He just kept telling me I couldn't stand at the exit and to move out of peoples way. So I went to the entrance and pleaded with the guy to let me look for him. He was kind enough to do so! afterwards I was both relieved and angry, I let Juan know what he didn't was really sh*#+y!! He just laughed at me as I started to cry. Maybe Costco can consider hiring some empathetic workers!! They have MANY of them!! Someone like the dapper gentleman at the door versus Juan who thought the situation was laughable!!
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February 2023 by Heather P.
This review is strictly for the tire shop. I called in to inquire about new tires as I was due for new ones. The person working there is rude and very impatient. You know how people act when they hate their job? Yeah, take that and add 10,000 and you'll get the guy from the tire shop. I even overheard him being rude to a customer there. He is someone that should not be in a customer service position. After that horrible experience, I went to a different tire shop and purchased tires. I was ready to get new tires too so Costco just lost a customer. Oh well. Hire someone better, Costco.
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January 2023 by A L
DO NOT go here!! Get your tires installed somewhere else. Bought tires form Merced Costco and had them installed but they over torqued lug nuts when installing new ones causing my rotors to become warped!! Didn’t know until I went to my mechanic one month later when car started shaking when breaking and he told me it was difficult to remove my tires due to the being over torqued causing my rotors to warp! Cost me an extra $700 bucks out of pocket!! Then today I found out that they stole my AAA battery swamped it for a old one as well!! Another $180 down the drain. Definitely do not use this tire center!! I will be filing a police report but this place needs to be shut down asap.
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August 2022 by Concerned C.
Was at Costco this last week.I go there for meats. Specifically beef.As you can see from my photos a bunch of meat cuts went up a dollar in price in just one day.This seems very unreasonable to go up a dollar in one day. Maybe incrementally increase the price maybe by 25 or 50 cents but one whole dollar. On top of the already expensive price for beef at this location it's ridiculous.I mean in LA county the beef for stew cuts are only 6.49 tops. How can it be that LA county a place with no cows has so much cheaper beef.Also this location doesn't have organic whole milk. Which is disappointing. Most locations have it but this location only has organic lactose free milk
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August 2022 by Smart Vikky
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
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July 2022 by Dang L.
Not one to complain or leave negative reviews but this feels warranted. First, cashier, Mandy C., was being rude to my mom giving her a hard time for not speaking perfect English and rushing her through the checkout process. That one I could just brush off as a regular encounter but when we were walking out, I came to help out this lady, who was disabled, push her full cart of groceries and help her unload them into her car. She was telling me that no one offered to help her out with her things and that it was normal for her to do things herself. I find it really disrespectful that Costco Merced is unable to provide the necessary accommodations for the disabled and serve its customers with rude staff. I will think twice before shopping at this specific Costco again.
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July 2022 by Hans C.
Excellent customer service, friendly staff, quick service! I shop at the tail ends of the shopping day to avoid crowds. W
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April 2022 by Kevin K
Took care of me without an appointment! Quick qnd courteous.
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March 2022 by Jose “Flakkitron” Mendez
The mechanics were a duo of young lads that knew how to make the trip to service my vehicle quick and easy. If you work with them, they will return the favor and get you out asap and work with you. The kiosk service to check in tho... left a bit to be desired with the older individual that required me to basically yell for him to listen to what I was saying. But everything cant be perfect, and otherwise no complaints.
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March 2022 by Randy Autrand
Got a battery there. Great price and great service
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March 2022 by ichibangrom
Needed a battery. Had just the one I needed at a great price
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February 2022 by Brian Rabith
Can't say enough about our Costco tire shop here in Merced! Excellent and fast service , in and out in less than an hour , had an amazing conversation with Eddie , God bless you brother ! 5 stars ! Cheers!