Merced Volkswagen is a well-regarded Volkswagen dealership that provides exceptional customer service and a positive buying and service experience. Customers praise the professional and helpful staff, particularly Jordan and Sean, who go above and beyond to assist them. The facility is clean, easy to navigate, and offers amenities for customers while they wait. Many customers have had a great experience purchasing vehicles from Merced Volkswagen, with one customer noting that they were able to find the exact SUV they were looking for and received the best price. The dealership is transparent, does not waste customers' time, and listens to their needs. While the service department generally receives positive reviews, some customers have experienced longer-than-expected wait times for repairs and issues with communication. However, the majority of customers are highly satisfied with the service they receive, describing the "family-friendly" atmosphere and the exceptional service provided by the staff, particularly Paul. Overall, Merced Volkswagen is a reliable and customer-focused dealership that many customers would recommend to others considering purchasing or servicing a Volkswagen vehicle.
Jason was my salesman and took his time with me and walked me through the process im very pleased with my purchase
November 2025
Enrique was super friendly and took great care of us. He was very helpful with our visit today and we'll definitely recommend this dealer to our friends and family.
November 2025
Jason helped me with decision for hybrid Hyundai. Many thanks
