O'Reilly Auto Parts in Merced, California is a reliable and customer-focused store that provides a wide range of auto parts, tools, and accessories. Located at 40 West 16th Street, this store offers essential services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store is known for its knowledgeable and helpful staff, with customers praising the exceptional customer service they receive. One customer, Fernando, had a positive experience with the store, noting that the staff member Luis was able to assist him with testing and replacing his battery. Another customer, Lesli, was particularly impressed with the service, describing the employee as having the "best customer service skills" and going "far and beyond" to ensure the customer had the right item and was educated on its use. While the store generally receives positive reviews, one customer noted that the line and wait time were too long, leading them to leave without purchasing the needed battery. However, another customer had a positive experience, where the staff member found a suitable alternative part and provided it free of charge. Overall, O'Reilly Auto Parts in Merced is a reliable and customer-focused store that strives to provide excellent service and a wide selection of auto parts and accessories.
Leslie is the Best!! She help me to install my new battery and help others customers too!! You are the best please ask for help if you want a great Service thanks ?
April 2024
Would like to thank Fernando for such great service, had a bad experience in Mariposa at that OReillys location, and Luis was able to assist here in Merced, he tested my battery and switched it out for me with a new one. Thanks again Fernando! Great customer service!
February 2024
I love O'Reilly's this location needs more counter help. I needed a battery but I ended up waiting till I got to Sacramento. The line and wait was extremely long so I left.
