O'Reilly Auto Parts in Merced, California is a reliable and customer-focused store that provides a wide range of auto parts, tools, and accessories. Located at 40 West 16th Street, this store offers essential services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store is known for its knowledgeable and helpful staff, with customers praising the exceptional customer service they receive. One customer, Fernando, had a positive experience with the store, noting that the staff member Luis was able to assist him with testing and replacing his battery. Another customer, Lesli, was particularly impressed with the service, describing the employee as having the "best customer service skills" and going "far and beyond" to ensure the customer had the right item and was educated on its use. While the store generally receives positive reviews, one customer noted that the line and wait time were too long, leading them to leave without purchasing the needed battery. However, another customer had a positive experience, where the staff member found a suitable alternative part and provided it free of charge. Overall, O'Reilly Auto Parts in Merced is a reliable and customer-focused store that strives to provide excellent service and a wide selection of auto parts and accessories.
Great atmosphere and the staff were courteous, patient and made sure I understood questions I had. I purchased what I was looking for same day!
May 2026
So I had to order the wrong oil pressure sensor for my 2014 Ford fusion 2.5 engine and after talking with Luis the store manager he talked to me and told me what's up. Got me the right sensor, installed it and then switched out the other one for me. Great customer service definitely recommend this place give that guy a... read full comment
April 2026
They had everything I needed. It was quick, easy in and out